Call Centre Representative

Call Center Representative Are you ready to be part of a dynamic team, delivering exceptional customer service?
We operate seamlessly between Canada, US and UK, is actively seeking individuals to join our team as Call Centre Representatives in Kansas (MO).
Duties: - Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate information to customers regarding products, services, and promotions
- Assist customers with inquiries, complaints, and requests
- Enter customer data and update records in the system
- Upsell products or services to customers when appropriate
- Meet or exceed sales targets and goals
- Resolve customer issues or escalate them to the appropriate department for resolution
- Maintain a high level of product knowledge to effectively address customer needs
Skills: - Excellent verbal communication skills in English and Spanish (additional languages are a plus)
- Strong customer service skills with the ability to handle difficult situations professionally
- Sales experience is preferred but not required
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills
- Ability to work well in a team environment
If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.
Send you resume to
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
Paid time off Work from home Experience level:
1 year No experience needed Under 1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Ability to commute/relocate:
Kansas City, MO: Reliably commute or planning to relocate before starting work (Required) Ability to Commute:
Kansas City, MO (Preferred) Work Location: In person
Application Deadline: 05/04/2024
Expected Start Date: 05/06/2024