Ace Hardware - Immediate Business to Business Inside Sales Specialist Needed! As the Business to Business (B2B) Specialist (inside sales), business customers will be introduced to Stan's Merry Mart's solutions, products, and services that are available to business customers. The B2B specialist will focus on developing existing relationships and building new relationships with local small, medium, and large businesses as well as non-profit and other business entities. The B2B specialist is primarily responsible for growing B2B sales.
Essential Duties and Responsibilities Support Stan's Merry Mart's mission statement and uphold all core values and demonstrate leadership in all elements of the business. Generate new internal leads, build relationships and connect with B2B customers. Inform and offer customers the complete suite of sales support options that Stan's Merry Mart can offer to customers Pick, pull, and pack business customer's orders and B2B delivery items. Generate customer invoices Market program to Business to Business internal customers Generate internal sales leads from potential new customers Create and maintain customer relationships Learn more about customer base by interviewing customers, understanding current customer needs, and making purchasing recommendations Perform product research for special orders Generate customer quotes and process orders Establish sourcing of products from vendors Monitor competition's pricing, product mix, services, fees, etc. to make sure Stan's B2B program is highly competitive Track and review existing and identify potential new B2B customers including purchase habits that enable new purchasing opportunities Empower and involve the entire Stan's Merry Mart team in the B2B sales process Additional Requirements High School Diploma or General Education Degree (GED) or equivalent combination of education and experience Technically skilled in basic computer knowledge and software (such as Word, Excel, Email, Google Sheets, and internet research) Must have good written and oral communication skills, with high attention to detail, and ability to multi-task Ability to work flexible hours depending on business customer's needs Ability to provide motivation and leadership Bilingual preferred Required Knowledge Skills and Abilities Be technically proficient in using Epicor Software and have a fundamental understanding of how information flows through the system Technically skilled in basic computer knowledge and software (such as, Word, Excel, Email, Google Sheets, internet research) Posses vast product knowledge of hardware, clothing, footwear, and sporting goods related products along with a willingness to learn Comfortable interacting with existing customers and qualified leads by phone and in person Develops and maintains client relationships and strategic partnerships throughout the community. this includes fellow employees, management staff, customers and other people in their organization, as well as potential future clients and the general public Always polite and attentive to customers and staff Dress appropriately and according to company policy Must have a valid Washington state license or be able to acquire a license with no driving restrictions Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Tasks involve the ability to exert moderate, though not constant physical effort, typically involve some combination of climbing and balancing, stooping, kneeling, crouching and crawling Must be able to stand and walk for extended periods of time Requires the ability to reach, bend, balance, lift and transport various objects weighing up to 30 lbs. repeatedly throughout the shift; at times, product weight may reach 50 lbs.Requires the ability to move heavy product with assistance Location: 3631 | Stan's Merry Mart We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
