Bmv Customer Service Representative

Job summary
Work for IndianaGrow your career with the State of Indiana!Diverse workforce with stimulating and challenging projects
Job seniority: entry level
Responsibilities
• Conduct customer transactions• Answer customer's questions and provide guidance• Assist with opening and closing of the branch• Check transactions for accuracy• Resolve escalated customer concerns and system problems• File completed applications• Other duties as assigned
Requirements
• High school diploma or equivalent• Customer service experience• Top-notch communication skills• Critical thinking and troubleshooting abilities• Ability to process cash and card transactions• Ability to travel up to 20% of the time• Supervisory capacity based on agency needs
Benefits
• Three medical plan options• Wellness Rewards Program• Health savings account with state contribution• Flexible work scheduling options• Deferred compensation 457B account• Two fully-funded pension plan options• Comprehensive leave policies• Education Reimbursement Program• Group life insurance• Referral Bonus program• Employee assistance program• Qualified employer for the Public Service Loan Forgiveness Program• Free parking for most positions• Free LinkedIn Learning access