We are seeking an analytical Automotive Service Advisor - Remote to join our elite team at Enterprise Holdings in Saint Louis, MO.
Growing your career as a Full Time Automotive Service Advisor - Remote is an awesome opportunity to develop fundamental skills.
If you are strong in strategic planning, people management and have the right initiative for the job, then apply for the position of Automotive Service Advisor - Remote at Enterprise Holdings today!
As we continue to build our team in support of our vision to the be the world's best and most trusted mobility company, Enterprise Fleet Management, an affiliate of Enterprise Holdings is excited to announce the opening of a Service Advisor!
The Service Advisor will primarily be responsible applying their automotive maintenance and repair expertise to provide support and guidance to Fleet Management leasing offices, clients, and vendors by reviewing orders for scheduled as well as unscheduled repairs. The Service Advisor recommends proper maintenance intervals, repair procedures, and pricing to ensure a properly maintained fleet while minimizing vehicle downtime and maintenance costs.
This position offers a starting pay range of $24.57-$29.47 per hour depending upon relevant experience and skill level. This position is full time. Our department operates between the hours of Monday through Friday 6 a.m. - 9 p.m. and Saturday 7 a.m. - 4 p.m. Schedules offered are based on current business needs. Additional compensation will be provided for weekend and evening shift differential (up to $2.00/hour ) and bilingual skills (up to $1.00/hour). This position also has the opportunity to earn an additional $0.25/hr for each current ASE certifcation you hold in this list: A1-A9, T1-T8, E1-E3, L1-L3, F1, G1, C1, & X1 (25 ASE max, up to $6.25/hour). This is a work from home position that will allow you to work 100% from your home residence in Saint Louis, MO or surrounding MO counties.
Enterprise Fleet Management offers a comprehensive healthcare package, 401k matching & profit sharing, paid time off, great discounts, and organizational growth potential.
Company
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 650,000 vehicles and growing at almost 15 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it's also great for employees.
Responsibilities Responsibilities include: Review and apply automotive maintenance and repair expertise to provide timely advice on repair orders submitted from external partners by phone and email, in an efficient and friendly manner Review proposals to ensure proper repair and maintenance services are performed according to manufacturers' recommendations, interval-based timing, applied knowledge of vehicle history, and appropriate pricing for suggested services Negotiate changes or corrections to order pricing when inconsistent with standards, assess and apply proper warranty and post-warranty applications while creating and issuing purchase orders; explain our operating procedures to clients, groups and vendors Analyze clients' business needs and repair orders to create and assess solutions; contact clients to provide recommendations, explain proposed procedures, and gain approval Identify opportunities and make recommendations to Groups and leadership across internal business lines for full maintenance service proposals, repairs charged to the clients, and opportunities to cycle vehicles in favor of repair Field calls from drivers, evaluatel specific needs to locate and suggest proper and cost effect service locations for clients Equal Opportunity Employer/Disability/Veterans #LI-REMOTE Qualifications Minimum Qualifications: Must be 18 years of age or older Must live in the St. louis Metropolitan area or surrounding Missouri counties Must live in the state of Missouri Must have a minimum of 4 approved ASE certifications that are current Six (6) months of customer service experience required Two (2) years automotive maintenance, repair consultation or dealership service department experience required Degree in Automotive Technology preferred Basic proficiency with Microsoft Office applications (Word, Excel, and Outlook) Must be willing to accept starting pay range of $24.57-$29.47 per hour Must have the ability to meet all work from home technical requirements Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Competency Based Qualifications: Executing Customer Service Detail Oriented Analyzing Communication Flexibility Work from Home (WFH) Requirements: Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite) High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as ) Benefits of working as a Automotive Service Advisor - Remote in Saint Louis, MO:
? Opportunity to Make a Difference
? Room for Advancement
? Competitive salary
? Remote Work opportunity
