We are hiring a resilient Automotive Service Advisor to join our energetic team at Horne Auto Group in Apache Junction, AZ.
Growing your career as a Full Time Automotive Service Advisor is a great opportunity to develop vital skills.
If you are strong in teamwork, decision-making and have the right attitude for the job, then apply for the position of Automotive Service Advisor at Horne Auto Group today!
Automotive Service Advisor Robert Horne Ford
If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you!
As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
Benefits of working as a Automotive Service Advisor in Apache Junction, AZ:
? Excellent benefits
? Rapid Progression
? Advantageous package