Job SummaryThe Associate Registrar of Records & Advising Systems is responsible for planning, directing, and evaluating the administration of processes, policies, and services related to Student Records and Academic Advising Systems, including E-Advising and Curriculum & Compliance. Through hands-on day-to-day operations, the Associate Registrar meets critical deadlines by utilizing project management skills to facilitate operational objectives and student success while utilizing a high degree of technical skills to resolve issues. This is a hands-on position requiring a combination of leadership, project management, team facilitation, and systems analysis skills. Responsibilities include implementation of new tools and functionality; planning, directing, and evaluating both staff and the administration of programs and processes; and developing high-level management reports. Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.Key ResponsibilitiesOperations & Policy: Provide vision, leadership, and guidance in implementing the policies and directing the operational functions associated with Student Records and Academic Advising (including E-Advising and Curriculum & Compliance) Systems.Data Analysis & Systems/Process Recommendation: Utilizing project management methodology and tools, conduct data analysis to identify trends and assesses operational needs and outcomes to determine resource requirements and to articulate and recommend innovative and improved processes, including technical solutions that will enhance the units' objectives.Personnel Management: Provide personnel management to create an effective team with an emphasis on professionalism and excellence in customer service.Knowledge Skills and AbilitiesProven ability to effectively manage staff. Ability to Communicates with the University community in a civil manner. Thorough knowledge of student information systems. Proven ability to analyze user needs and translate into detailed specifications. Proven ability to design, develop, implement, and maintain complex technical rules in support of business processes. Demonstrated ability to analyze data requirements and research data availability and access methods. Demonstrated ability to utilize reporting tools (Crystal, Query, etc.) to develop end user reports. Subject matter expertise in advising, course planning, grading, graduation, registration, and the tools to automate these regulations and processes.Demonstrated ability to interpret and apply academic and administrative policies and procedures. Demonstrated ability to coordinate workflow. Demonstrated ability to carry out assignments without detailed instructions. Demonstrated ability to establish and maintain good working relationships. Demonstrated ability to exercise good judgment in the execution of business processes and staff management. Thorough knowledge of academic policies/procedures relating to curriculum, registration/grading, and degree audit and degree planner building. Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision.Ability to keep operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor.Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."Education and ExperienceEquivalent to a bachelor's degree in applicable field and three years of direct work experience required.Physical SummarySedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).DepartmentEnrollment Services Student RecordsCompensationHiring Range: The hiring range for this position is $8,742 - $10,830 per month commensurate with candidate's education, experience, skills, and training.CSU MPP Compensation Summary Range:The MPP Comp Summary Range for this position is $8,742 - $13,113 per month.Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.BenefitsThis is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits.ClassificationAdministrator IIApplication ProceduresClick Apply Now to complete the CSULB Online Employment Application.PLEASE FILL OUT THE APPLICATION COMPLETELYIt is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this positionAdditional InformationThe person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.AccommodationsWe provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should ****** of State Employment PolicyCalifornia State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.As of January 1, 2022 theCSU Out-of-State Employment Policyprohibits the hiring of employees to perform CSU-related work outside the state of California.Equal Employment StatementCalifornia State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
