Qualifications
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At least six months of restaurant management experience, or one year of retail management experience
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Experience running a restaurant shift without supervision
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General restaurant or retail knowledge
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Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
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Knowledge of federal, state, and local health and safety laws and regulations
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Basic computer, math, and reading skills
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Effective verbal and written communication skills
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Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
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Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Responsibilities
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Position Summary: This position assists with the leading and managing of the operations and employees during an assigned shift
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Train, manage, direct, coach, lead, and assign employees during shift
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Lead and manage operations during shift to provide an optimal guest experience
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Manage staffing levels during shift
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Perform opening and/or closing duties
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Handle and properly escalate guest issues/concerns during shift
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Monitor and manage the food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
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Assist with preparation and maintenance of records
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Comply with and enforce all company policies, procedures, and operational standards
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Ensure compliance with all applicable federal, state, and local laws
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Perform all station duties as necessary during shift to meet operational standards
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Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment – pursuant to operational standards
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Regular attendance
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Move and stock food product weighing up to 50 pounds
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Perform other job-related duties as assigned or required
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Time/Shift Expectations: Minimum of 35 hours per week; irregular hours; nights; weekends; and holidays
