Assistant Manager

Crumbl Cookies is a fun, modern, fast paced cookie shop and we need an amazing assistant manager to work closely with the shift leads and management staff to oversee daily operations and customer service. Job Details:
• Hours vary based on needs of store; Shifts range from 5am-midnight.
Training and support provided
Job Responsibilities:
• Manage the kitchen efficiently each day to keep an ongoing supply of fresh
cookies available for purchase
• Oversee quality control
• Keep the store clean and tidy
• Understand and track reports and use them to track store metrics
• Motivate and coach employees to improve daily processes
• Resolve conflict or complaints from customers and employees
• Conduct inventory on ingredients
• Oversee catering orders and coordinator
• Help manage the schedule
• Keep up with posts/news/info from corporate on our internal app
• Work closely with the owner and manager as a team, to make the store a fantastic place to work
Benefits Include:
• Flexible Schedules
• Tips
• Employee discount
• Fun, positive work environment
Must enjoy baking and likes to have fun!
REQUIREMENTS
• Prior restaurant/food management experience is required • Will be required to obtain a ServSafe or food handler's certificate
• Superior customer service skills
• Must be able to stand for entire shift and lift up to 50 lbs.
It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes — a practice that is still part of the Crumbl process — until they created the world's best chocolate chip cookie.