Be the innovative and dynamic motivating force driving hotel revenue and market share goals!
Paid time off and holiday pay incentives!
Professional development and promotion opportunities!
Full benefit options available!
Health benefits kick in Day 1!
401(k) available for all associates!
About this job...
Sales Managers are the energetic, positive, tenacious, and competitive force behind hotel revenue generation. Responsible for actively soliciting new business, negotiating contracts, communicating client needs, and engaging repeat business, Sales Managers must employ varied sales strategies to reach aggressive goals. The primary role of a Sales Manager is to identify prospective clientele, effectively negotiate and sell a complete solution, support client needs throughout the process, and book repeat business by exceeding client expectations.
What you'll be doing...
Direct and manage all individual Corporate Business(transient) and Leisure segments to maximize revenue and profit for First Hospitality (FH) hotels, while providing the guest/client with the highest level of quality service. Monitor all corporate, wholesale, and leisure accounts status regularly and adjust strategies as appropriate
Responsible for total revenue goals for all Business, wholesale, and Leisure travel segments
Implement and monitor sales plans for both leisure, wholesale, and business transient segments to ensure revenue budget objectives are achieved
Manage his/her own market, conduct sales calls, actively participates in key trade shows, sales presentations, client meetings, fam trips, as required
Maintain strong relationships with top travel trade partners in the leisure, wholesale and corporate transient arena as well as key decision makers keeping the FH hotels top of mind.
Assist in preparing and compiling data for the quarterly sales action plan, annual goals, sales & marketing budgets, and commercial plans as directed/required.
Prepare and submit corporate, wholesale, and leisure RFPs by due dates – while working with Dir of Revenue/Directors of Sales & Marketing on pricing
Work with brand(s) leadership on maximizing their tools.
Monitor the corporate transient and leisure & wholesale agreements process and rate quoting while monitoring production and setting up quarterly reviews with key accounts
Manage the retention, reactivation, and acquisition of all accounts
Participate in daily business review meetings and weekly strategy sales meetings with fervor and ensures that all Leisure, Corporate and Wholesale accounts are discussed for revenue maximization
Assist to develop and execute a robust Suite strategy for accounts that utilize higher-rated room types that will ensure the promotion and sale of these suite categories
Work with Marketing, Revenue, and Director of Sales to capitalize on all Business Travel, Leisure, and Wholesale marketing opportunities as well as GDS.
Maintain a high level of competition product knowledge and market intelligence. As an example, but not limited to overseeing comp set strategies both on promotions and digital channels as well as TravelClick and brand reports and insight
Success factors...
Experience & Education:
5+ years of sales experience, preferably in hotels or related field
4-year degree in hospitality management or sales preferred, or equivalent experience and education
Communication:
Exceptional verbal and written communication skills, including electronic communication
Must be able to speak, read, and write in primary language used in the workplace
Physical:
8+ hours per day sitting desk/computer; stand and walk occasionally throughout workday
Lift, lower, and maneuver up to 10 pounds occasionally
Manual dexterity and repetitive motions required throughout workday
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
At First Hospitality, our mission is
to care for you on our journey together
.
Founded in 1985, First Hospitality has curated a forward-thinking reputation. Successfully investing and managing hotels throughout the country, our passion for harnessing data to plan ahead means we don't just follow industry trends, we create them. This means creating value for our investors, opportunity for our employees, comfort for our guests, and trust for our partners.
First Hospitality is focused on achieving together through integrity, caring service, leadership, ownership, teamwork, full living, and inclusivity and social good. We're thrilled for all we've achieved and believe we're still building our legacy of success.
JOIN THE TEAM!
First Hospitality believes we do better when you do better. That's why we're committed to helping you build a future through comprehensive training and extensive career development opportunities. We provide all employees with competitive wages, benefit enrollment options from the first day of employment, paid time off from the first hour worked, holiday pay, 401(k) retirement savings, and more!
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