Catapult is supporting our member, a Professional Services Organization, in their search for an Administrative Associate. Summary: Responsible for providing comprehensive administrative and project support to internal teams. This role coordinates services, projects and events, processes registrations and payments, maintains databases, and acts as a liaison between the organization and its clients/members.
Major Responsibilities: Administrative Support Draft and prepare meeting minutes, reports, and other documents Maintain organized filing systems (physical and digital) Project & Event Coordination Assist in coordination of logistics for conferences, meetings, and special events Track registrations and payments in Excel or project management tools Prepare event materials like badges, certificates, agendas, and attendance lists Coordinate with venues on room setup, A/V, catering, and other needs Serve as on-site staff at events to help with registration, set up and other tasks Client Services & Database Management Act as main point of contact for assigned client accounts for database entry Process membership renewals, registrations, and invoice payments Maintain accurate client records across databases Generate reports, mailing lists, and regular client communications Sponsorship & Marketing Support Coordinate sponsorship programs including invoicing, and tracking benefits Other Assist with general office duties, as needed Act as backup for other Administrative Associates, as needed File management for clients as assigned Other duties as may be assigned from time to time Work is in-person, both in office and at meetings Requirements: 5+ years of administrative, client services, or project coordination experience Bachelor's degree preferred or equivalent experience Exceptional organization and multitasking abilities Expertise in Microsoft Office Suite, databases, and Adobe Acrobat Outstanding customer service mentality Strong communication skills, both written and verbal Ability to work independently and collaboratively in a team environment Must be able to stand for several hours if working at meetings
