Job Description:
We are looking for a highly experienced and motivated Account Support Manager to join our team at Guardian Life Insurance Co. of America in San Jose, California. This part-time position is ideal for someone with at least 6 years of experience in a similar role and a proven track record of success. As a Mid-to-Senior Level Account Support Manager, you will be responsible for providing exceptional support to our clients, managing key accounts, and ensuring customer satisfaction.
Responsibilities:- Act as the main point of contact for assigned client accounts- Develop strong relationships with clients and provide personalized support- Identify client needs and make recommendations for insurance products and services- Work closely with sales team to ensure smooth onboarding and ongoing support for clients- Monitor client accounts to ensure renewals and upselling opportunities are maximized- Resolve client inquiries and issues in a timely and professional manner- Collaborate with internal teams to streamline processes and improve overall customer experience
Requirements:- Bachelor's degree in Business Administration or related field- Proven experience in account management or customer support roles- Excellent communication and problem-solving skills- Strong organizational and time management abilities- Ability to work independently and as part of a team- Driven and motivated personality traits- Proficiency in Microsoft Office Suite and CRM software
Benefits:- Travel & spending expenses covered- Disability insurance provided- Free accommodation available- Opportunity for professional growth and advancement within the company
Working Environment:At Guardian Life Insurance Co. of America, we strive for excellence and uphold high standards in all our endeavors. Our team is dedicated to providing the best possible service to our clients and creating a positive work environment for all employees.
Deadline to Apply:Please submit your application by May 6, 2024.
Equal Opportunity Statement:Guardian Life Insurance Co. of America is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We welcome and encourage diversity in our workforce.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
