Job Description:
Mohawk Industries is seeking a part-time Account Support Associate to join our team in San Francisco, California in a remote work capacity. This entry-level position is perfect for individuals with no prior experience but possess a resourceful and adaptable personality. The Account Support Associate will be responsible for providing support to our account management team, assisting with various administrative tasks, and ensuring customer satisfaction.
Responsibilities:- Assist account managers with day-to-day tasks such as data entry, order processing, and customer inquiries- Maintain accurate records of customer interactions and transactions- Collaborate with internal teams to resolve customer issues in a timely manner- Learn and understand company products and services to provide accurate information to customers- Work closely with the sales team to support account growth and retention efforts- Participate in training sessions and workshops to continuously improve knowledge and skills
Requirements:- No prior experience required, but a willingness to learn and grow in a fast-paced environment- Resourceful and adaptable personality traits- Strong problem-solving skills and ability to work well in a team environment- Excellent communication and customer service skills- Proficient in Microsoft Office suite and other relevant software applications- Ability to work independently and manage time effectively- Bachelor's degree in Business Administration or related field preferred
Benefits:- Visa sponsorship for qualified candidates- Relocation allowance for candidates outside of the San Francisco area- Paid Time Off (PTO) for part-time employees
Working Environment:At Mohawk Industries, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. Our remote work opportunities allow employees to work flexibly and take advantage of professional development opportunities. We foster a culture of innovation and collaboration, where every team member's contribution is valued.
Equal Opportunity Statement:Mohawk Industries is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.
Deadline to Apply: June 1, 2024
If you are a motivated individual looking to begin your career in account management and customer support, apply now to join our team at Mohawk Industries. We look forward to welcoming you to our dynamic and supportive work environment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
