BigTime Software is seeking a UX Research Intern to join our Chicago office. As a UX Research Intern, you will create study plans and develop research methods for user-centered designs. This is an exciting opportunity to work side-by-side with a team of talented individuals on our UX and Product teams. The right candidate will be passionate about UX research and analysis, and be eager to work in a fast-paced, collaborative environment.Who is BigTime?We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row. BigTime Software is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,500 firms worldwide and tracking over $4 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry.BigTime is a PE-backed company, headquartered out of Chicago, with offices in Chicago, Boston, Phoenix and most recently, expanding internationally. We've proudly been named on Crain's Best Places to Work 2 years in a row -- if you're motivated to join a hyper growth organization, we're eager to talk to you.What You'll Be Accountable For:Collaborate with UX & Product teams to develop foundational research methods for user-centered designCreate Study Plans, Participant Recruitment, Conducting Interviews, Conducting Qualitative Analysis, and provide actionable insightsAssist in the refinement of user personas, journey maps, and other artifactsDefine Qualitative and Quantitative best practices and standardsQualificationsA portfolio that showcases experience with core UX research methodologies and skillsetsCore understanding of UX and design processes, preferably through college-level coursework or direct experienceA continuous learning mindset, eager to learn new skills and grow in a fast-paced shipping environmentStrong written, visual, and verbal communication skills for fluid collaboration across diverse audiencesDemonstrated ability to self prioritize, think critically, and identify emerging data themesWhat We Offer:Competitive Hourly PayCompany pays 100% of benefits, including medical, dental, vision, disability and life insurance401k with generous company matchPaid Parental Leave & Access to Parently platformHybrid work schedule - In office 2-3 times a weekGenerous time off and paid company holidaysWeekly Lunch Credit via GrubHub and company paid GrubHub+ (free unlimited delivery)Fresh fruit, snacks, cold brew coffee/tea, soda and sparkling waterCompany provided latest technology & software toolsChicago & Boston office offer onsite gymApplicants must be authorized to work in the U.S. BigTime Software, Inc. is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
