In this strategic technical pre-sales position, the Sr Staff Solution Architect will establish a trusted advisor relationship with both our external customers and internal technical teams. You will collaborate with internal corporate development teams, pre-sales technical teams and commercial sales teams in the business unit they are supporting to help drive sales of our platform and suite of Predictivity.
You will be a strong voice for our customers, bringing technical and business requirements back to our development teams helping ensure our solutions continue to meet our customer’s needs. You will mentor, train and lead technical pre-sales teammates located in the business unit you support.
In this role, you will:
Establish a deep understanding of our customers’ business and technical needs
Create a “trusted technical advisor” relationship with our customer’s technologists and internal technical teammates
Develop solution architecture framework to support solution selling on an enterprise level. Help to provide vision, define system and application architecture, problem anticipation and problem solving ability across the landscape
Lead change across large platforms / functional areas using technology solutions
Provide deep sw / hw technical architecture expertise to ensure proper solution design
Interface with all Pre-Sales Solutions Architects globally (and build a community) to train, mentor, guide through new solution architecture framework
Provide SWAT coverage for key customer facing events, particularly C level discussions
Interface with COE CTOs to ensure alignment to sales process and priorities
Evangelize GE technology platform in appropriate sales forums to drive demand and continued interest
Build link to provocative selling model to ensure architecture views are properly integrated
Develop evolution path and migration plans for key GE customers from their current state to the target GE Digital Strategy by deploying Predictivity Solutions in concert with other GE Products & Services
Shape, drive and be held accountable for delivering significant strategic initiatives across broad scope/platform(s) in liaison with key stakeholders
A minimum 10 years of professional experience
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job
Must be willing to travel about 50% of the time
Must be willing to work out of an office located in (any location within the continental US)
Manages and possesses working industry knowledge and skillset (of self or others) in assigned vertical
Significant expertise in developing and selling SW/HW solutions. Including creating and executing propositions and a track record of success
Deep understanding of the technology stack to include OS, DB, middleware, application layer, virtualization and cloud technologies
Strong interpersonal skills, including creativity and curiosity with ability to effectively communicate and influence solution direction to both technical and non-technical audiences alike across all organizational levels
Technical acumen to interface with technologists, understand complex concepts and translate in a way that businesses or industry can understand
Demonstrated problem solving and creative skills, ability to exercise sound judgment and make decisions based on market and customer trends – go beyond the status quo
Ability to deal with ambiguity, strategic agility, manage diversity and drive for results
Proven experience in a combination of professional services presales and software delivery including enterprise and global deployments.
Strong technical solutions and integration skills
Strong and proven both structured and organizational skills
Prior technical experience with ERP and/or Supply chain solutions, Salesforce and/or force.com platform
Highly motivated and passionate self-starter
Proven experience building and maintaining strong relationships with a diverse set of internal and partner constituencies including alliance, product sales, marketing, operations, finance, legal and senior level executives
Innovated thinker who is able to blend technology and business strategy to develop compelling solution proposals
Ability to negotiate skillfully in tough situations; can gain concessions without damaging relationship; have a “win – win” philosophy
Prescriptive in recommending solution architectures and implementation approach to enhance delivery of solution mapping of the GE software portfolio
Expert in software solution and integration approaches
Able to solve complex problems and develop innovated solutions to meet customer’s needs
Able to consult customer on alignment of outcomes and desired technical solutions at a global enterprise level; Analyzes, designs, and develops a software solution roadmap and implementation plan based upon a current vs. future state of the business.
Fundamental knowledge of comparative long-term business implications for various configuration options; Experience with multi-business unit solution configuration ("GE Store").
Effectively manages and closes sales cycles from business champion to c-suite (CIO/CEO) level
Communicates the importance of understanding customer's business strategies to become an advocate for profitability on behalf of the customer
Proven ability to articulate value to business and technical LOB stakeholders
Demonstrate working knowledge of GE’s internal organization within primary industry vertical BU; Knows where / how strategic and commercial decisions are made.
Foresees obstacles, identifies workarounds, leverages resources and able to rally teammates.
Develops customer relationships and ensures knowledge of GE’s capabilities are understood; identifies the challenges faced by their customers; presents in a manner that conveys expertise and intuition; Demonstrates strong listening skills; Quickly provides answers to customer inquiries when information regarding the customers’ business may not be available.
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