Servicenow Product Owner

Servicenow Product Owner

Rl Canning

Servicenow Product Owner

Details of the offer

The ServiceNow Product Owner will work closely with business owners and story writers to collect business requirements, and oversee the overall delivery of product features within two-week sprint releases. You will be responsible for defining epics/features and the creation of the supporting end user stories. This role is essential to ensuring that the product value proposition and desired business capabilities are reflected in the features developed. This is a fun and exciting opportunity for you if you’re looking to develop your skills and grow exponentially as a ServiceNow Product Owner.Key Responsibilities:
Own the relationship with business owners to identify, model, and document business requirements as end user stories along with other artifacts as needed
Understand business needs and priorities at a tactical and a strategic level
Represent business owners throughout planning, development and release processes
Provide communication and coordination between the relevant business partners and the agile development team
Manage all aspects of the product backlog refinement and prioritization to ensure alignment with business owners
Conduct interviews, research, and requirement workshops to understand the needs of the business
Perform service catalog configuration activities
Establishe story acceptance criteria, necessary metrics, and overall intent/goal
Translate technical complexities to business owners
Work closely with the scrum master, Agile Team, UX Team and QA to translate roadmap into team specific release plan and sprint plan
Participate in sprint reviews by representing business owner’s interest and coordinating with them to elicit feedback
Job Requirements:
Minimum of 5 years’ experience as an IT Business, Data or Systems Analyst
Minimum of 5 years’ documenting and analyzing business processes in the form of end user stories
Minimum of 3 years’ experience in building service catalog items and workflows in ServiceNow
Experience managing or working on projects required
3+ years’ experience supporting business analyst work within ServiceNow
Experience supporting ServiceNow’s ITSM and CSM components is desired
ServiceNow Foundations and ServiceNow System Administration certification is desired
3+ years’ experience as a product owner, business/product analyst, or in related field supporting Agile/Scrum software development
Product owner certification (Scrum Alliance or equivalent) required

Source: Jobs4It


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