At Blackbaud, we?re here to help good take over. We lead uniquely at the intersection point of technology and social good, providing cloud software, services, expertise, and data intelligence that empowers and connects people to drive impact for social good. We serve the entire social good community, which includes nonprofits, higher education institutions, K-12 schools, healthcare organizations, faith communities, arts and cultural organizations, foundations, companies, and the individual change agents who support them. With millions of users in 100+ countries, our vision is to power an Ecosystem of Good® that builds a better world. Our customers are passionate about making the world a better place, and we?re inspired by the opportunity to help them raise resources, deliver programs, manage operations, and understand their outcomes.
Reporting to the Director of Operational Excellence, the Senior Program Manager ? Enterprise Programs role will help drive transformation efforts by working alongside the company's business leaders and other stakeholders. This position will be a key part of the centralized center of excellence for quality and process improvement and will partner with businesses and functional areas throughout the company to drive overall business transformation. The ideal candidate will have the ability to provide program support for high-visibility enterprise initiatives and skilled change management.
Strong servant leadership skills with significant technical and business experience are a necessity for the program leadership position. Comprehensive knowledge of program management, project leadership, change leadership, and process improvement best practices are necessary skills along with excellent interpersonal skills, strong influencing skills, sound judgment and a unique ability to solve problems to help get projects successfully across the finish line.
Essential Duties and Responsibilities
Lead enterprise level programs and projects which drive significant value to the business in terms of revenue, efficiencies, and customer satisfaction
Work with cross-functional teams and key stakeholders to charter initiatives and build detailed roadmaps and project plans
Provide constant, ongoing communication to ensure barriers/obstacles to initiatives are removed and necessary support is provided
Ability to translate complex, broad initiatives into a value proposition with a clear vision and business case
Ability to drive engaging and action-oriented management routines and build report-outs to foster fact-based oversight and keep programs and projects on track
Ability to identify synergies and manage dependencies between projects
Know-how to leverage technologies to manage complex portfolio of initiatives and drive engagement
Ability to drive initiative capacity management
Ability to engage with teams and support deliverable execution to help teams meet deadlines
Ability to influence at all levels
Required Education, Experience, and Skills
Bachelor's degree in Business, Engineering, Computer Science or related field
At least 7-10 years of hands-on experience in as many of the following areas as possible ? program and project leadership, organizational change management, agile methodology, and technology leadership
PMP certification is required
Experience with software engineering and technology organizational maturity
Six Sigma Black Belt certification and/or Lean experience is desirable
Excellent verbal and written communication skills
Why you'll want to come work here:
Our benefits are unmatched. Not only do we offer competitive salaries, 4 weeks paid time off, tuition reimbursement, and 401K match, we also provide endless community involvement opportunities to encourage our employees to give back , through our CSR programs like gift matching and volunteer for vacation.
Blackbaud has been named to Forbes America's Best Employers for Diversity 2019 , Forbes America?s Best Midsize Employer 2019 , and AnitaB.org's Top Companies for Women Technologists 2018 , we are rapidly growing and offer incredible opportunity for career advancement!
We understand that people thrive in a culture focused on teamwork and purpose. That's why Blackbaud offers a tremendous company culture, encouraging open, collaborative working environments in all of our offices around the world, including; North America, Australia, the United Kingdom and Costa Rica.
We have proven that we are one of the best technology companies to work for. Blackbaud has been ranked Best Technology Company in Charleston, SC for the fourth year in a row, and ranked by BuiltIn Austin as one of the Best Places to Work in Austin, TX.
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Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.