Job summary
Eurofins Food Assurance Certification US, LLC provides globally recognized, accredited auditing and certification servicesFocused on process optimization, risk reduction, and brand reinforcementPromotes informed, unbiased business decisions
Job seniority: entry level
Responsibilities
• Receive and review new business inquiries from prospective clients provided through web forms, email, and telephone• Record inquiry and prospective client information in pertinent systems• Follow up on assigned leads by email and phone including determination of service needs and provision of quotations• Forward applicable leads to Strategic Accounts or Sales Supervisor for follow-up and resolution, if non-transactional• Work with operations on coordination of new sales and revision of existing sales• Follow Eurofins policies and procedures• Promote and provide consistent high-quality customer service• Report on KPI's as they relate to open and closed sales, leads contacted, and new sales won• Support Eurofins promoted marketing initiatives with sales team and follow-up on identified opportunities• Monitor customer preferences to determine focus of sales efforts
Requirements
• Associates degree in food related or business/sales discipline• BS degree in food related or business/sales discipline (preferred)• Strong interpersonal skills that allow for moving comfortably in a business environment and to interface with all levels of customer and staff• Detail oriented with documentation• Self-motivated• Strong time management skills• Ability to work independently and efficiently• Excellent verbal and written communication skills• Works well under pressure and handles adverse situations• Problem-solving ability
Benefits
• Full-time: 8am-5pm Monday-Friday• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options• Life and disability insurance• 401(k) with company match• Paid vacation and holidays