Online Client Support Specialist

Job Description:Lithia Motors is seeking a part-time Online Client Support Specialist in Chicago, Illinois, US. As an Associate level position, the ideal candidate should have at least 4 years of experience in a similar role. We are looking for a driven and confident individual who excels in cooperation and analysis.

Responsibilities:- Provide online support to clients through various communication channels, including chat, email, and social media.- Assist clients with inquiries, feedback, issues, and troubleshooting.- Manage client accounts and ensure their satisfaction with our products and services.- Collaborate with internal teams to address client needs effectively.- Monitor online trends and feedback to improve client support strategies.- Maintain accurate records of client interactions and follow-up actions.

Requirements:- Bachelor's degree in a related field or equivalent experience.- Excellent communication skills, both written and verbal.- Strong analytical and problem-solving abilities.- Proficiency in using online communication tools and platforms.- Ability to work independently and as part of a team.- Experience in customer service or client support roles is preferred.- Knowledge of automotive industry trends is a plus.

Benefits:- Medical coverage- Vision insurance- Company transportation

Working Environment:At Lithia Motors, we value building strong connections and treating colleagues like an extended family. Our working environment is supportive and collaborative, fostering growth and development for all team members.

Equal Opportunity Statement:Lithia Motors is an equal opportunity employer committed to diversity and inclusion. We welcome and encourage applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, religion, age, disability, or any other protected status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.