Online Client Support Assistant

Job Description:

Kinder Morgan is seeking a highly motivated and driven Online Client Support Assistant to join our team in Phoenix, Arizona. As an Associate Level position, the Online Client Support Assistant will be responsible for providing excellent customer service and support to our clients in the online space. This is a part-time position requiring at least 3 years of experience in a similar role.

Responsibilities:1. Respond to client inquiries and provide technical support via online platforms.2. Manage client accounts and ensure accurate and timely updates.3. Conduct research to assist clients with their inquiries and provide solutions to their problems.4. Collaborate with the team to improve overall client experience and satisfaction.5. Assist in creating and implementing online support strategies to increase client retention.6. Maintain a high level of professionalism and confidentiality in all client interactions.

Requirements:1. Minimum of 3 years of experience in a customer service or online support role.2. Strong time management skills and ability to prioritize tasks effectively.3. Excellent research skills to provide accurate and relevant information to clients.4. Motivated and driven individual who is committed to providing exceptional customer service.5. Ability to work independently and in a team setting to achieve organizational goals.

Benefits:- Free accommodation for out-of-town employees- Travel opportunities for training and conferences- Paid sick leave to support employee well-being

Working Environment:At Kinder Morgan, we encourage autonomy and independence in our employees, trusting them to excel in their roles. We provide a supportive and inclusive working environment where employees can thrive and grow professionally.

Deadline to apply: ********

Equal Opportunity Statement:Kinder Morgan is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.