Member Service Representative ( Part Time) Nas Lemoore

Member Service Representative ( Part Time) Nas Lemoore

Navy Federal Credit Union





Member Service Representative ( Part Time) Nas Lemoore

Detalles de la oferta

Employee Perks

Why You Will Love Being Part of the Navy Federal Team:
Competitive compensation with opportunities for annual raises, promotions, and bonus potential
Best-in-Class Benefits! (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options)
On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses
Consistently Awarded Top Workplace
Nationally recognized training department by TRAINING Magazine
An employee-focused, diverse, and service-oriented workplace environment

Basic Purpose

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision.
Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox.

Analyze, research and resolve problems and discrepancies related to member accounts/loans
Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
Counsel current and prospective members about Navy Federal's products and services
Ensure cash and other negotiable instruments are handled properly
Identify opportunities to cross service products and increase product penetration
Perform platform banking functions
Understand and comply with federal and other regulations relating to financial products and services
May assist with Branch Office vault opening, closing and balancing procedures
May serve as a Branch Office and/or ATM vault custodian
Perform other duties as assigned

Ability to work independently and in a team environment
Working knowledge of savings and checking products, accounts and services
Effective active listening skills to accurately respond to inquiries and account requests
Effective organizational, planning and time management skills
Effective research, analytical, and problem solving skills
Effective skill building effective relationships through rapport, trust, diplomacy and tact
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill maintaining composure in a high production and changing environment
Effective skill navigating multiple screens and PC applications and adapting to new technologies
Effective skill performing mathematical calculations and working accurately with numbers
Effective verbal and written communication skills
Desired -Experience in member/customer service preferably in a call center, retail banking or financial institution
Desired -Experience in working in a credit union environment

Hours:Available Monday ? Saturday: hours based on business needs. Part Time hours are typically 20-25+ hours a week (Please note during training longer hours will be required).
Location:Hancock Ave, Bldg 839; Lemoore, CA 93245
Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Fuente: Jobsxl


  • Call Center - Customer Support / Telephonist


Ofertas Relacionadas

Technical sales specialist, bent shank tap

Job Description The Universal Group of Companies is the premier distributor of the special cutting tool, bent shank tap in the North America. Our parent...

Desde Universal Group Of Companies - Michigan

Publicado hace un mes

Experience sales representative needed

Job Description Retail Customer Service/Sales Reps Lets start with what we all know is the most important facts to have when looking for a new career You...

Desde Del:Tex Elite Marketing - Florida

Publicado hace un mes

Brand ambassador 13 : 17 hourly pay + bonuses

Job Description Executive Lifestyle Management is a third party marketing firm located in Westlake Village, CA. We specialize in assisting large companies to...

Desde Executive Lifestyle Management - California

Publicado hace un mes

Finishing : generalist operator 1

Do you like the idea of operating large, dynamic machinery with other like:minded people to create a premium product that dominates in the market? Then read...


Publicado hace un mes