The Medical Assistant/Receptionist performs routine administrative and clinical tasks to keep the offices of physicians running smoothly. They are primarily responsible for administrative and customer service portion of the designated health care facility under supervision of the practicing physicians/office manager.
Preparing patients for examination by the physician
Preparing examination rooms for patient visits
Guide the patients to examination room and across the health facility as required
Carrying out all clinic-based patient procedures such as taking history and vitals, physical screening, drawing blood for labs and administering immunizations and injections
Assisting physicians during patient examinations
Educating and explaining to patients the treatment procedures, plan, costs and follow up schedule
Preparing patient documents including diagnostic orders, prescriptions, refill requests, referral requests and ensuring online update of patient records with any such documents
Preparation of patient records for physicians? review
Updating patient records with relevant documents both in physical and online form
Fill out insurance forms and insurance claims as required
Arranging for hospital admissions when required
Performs clerical and administrative tasks including answering phones and greeting customers
Excellent verbal and written communication skills.
Certification from a relevant accredited program
Minimum of 6 months experience in a primary care setting
Organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Education and/or Experience
Medical Assistant Certification
High school diploma required
At least 2 years of related experience required.
Required Knowledge, Skills and Abilities
Strong organizing, coordinating and multi-tasking abilities
Should possess good clinical skills and physiological knowledge
Ability to perform comprehensive medical histories and physical exams
Ability to communication complex medical information to a diverse population
Ability to function well in a high-paced and at times stressful environment.
knowledge of office administration, clerical procedures, and recordkeeping systems.
All work is performed within a standard health care/primary care clinical setting.
The duties and responsibilities, qualifications, physical conditions and other statements contained herein represent the current general nature of the job described, and are subject to change at any time, with or without notice. This job description does not limit in any way the assignments that may be given to an employee in the job, and employees are expected to perform any and all duties assigned by their supervisor willingly and without reservation.
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