SmartAction, a privately held and fast:growing B2B AI (Artificial Intelligence) voice and chat automation SaaS provider for Contact Centers, is looking for a Marketing Communications Specialist to join our small but highly proficient marketing team. Based in Los Angeles (El Segundo), you will work closely with our VP, Product Marketing and other executives on shaping and executing the companys voice, narrative, and communications across all mediums.
The ideal candidate will have excellent written and verbal communication skills as the core requirement for the job is writing and creative thinking to best express the brand and its product and services to the marketplace across marketing campaigns and collateral.
This includes but not limited to product sheets, blogs, ebooks, videos, case studies, solution pages, landing pages, emails, social and ad campaign copy, PowerPoint presentations, infographics, press releases, and more.
You will also work closely with other members of the team which includes but not limited to:
1) The in:house Creative Director for end:to:end execution of the creative process from idea to finished asset
2) The Digital Marketing Manager to assist in the creation of campaigns that generate clicks for the purpose of converting leads that ultimately result in pipeline and revenue.
3) The web development team to maintain a best:of:breed website for our industry
What youll do:
Collaborate with the VP of Product Marketing on go:to:market strategies and associated materials to educate, inform, and encourage awareness
Leveraging your own superior writing skills to create a steady stream of outstanding written content that differentiates us in the market and resonates with target buyers (both technical and business)
Deliver sales tools that helps the sales team close more business
Lead voice of the customer efforts : become the expert on our customers, uncovering insights that lead to breakthrough messaging, strategy and ultimately adoption
Stay abreast of latest SEO trends and ensure the website ranks for optimal keywords
Strategize ongoing website changes for a compelling experience that engages our audiences and leads to measurable action
Organic (non:paid) social strategy with regular postings to promote our most recent assets
4:year college degree in marketing, business administration or communication, public affairs/relations, or journalism
2:3 years in B2B Marketing
Impeccable written, verbal, and organizational skills
Highly creative in thought:process and writing style
Ability to manage multiple projects while maintaining consistent output and timelines
Natural storytelling skills with a gift for writing and ability to work with graphics teams to create compelling content that maps our solution to customer pain points
High proficiency in MS Office, particularly Excel, PowerPoint, and Word
At least 3 years experience in marketing, advertising, public relations, or communications with a bonus in B2B tech marketing, ideally with SaaS products
At least 3 years experience in Account Based Marketing (ABM)
What We Offer:
At SmartAction, you can make an immediate impact. SmartAction is made up of smart, talented and driven people looking for other high potential team members with the same attitude of innovation and excellence. We offer incredible opportunities to learn and work on projects that transform the customer experience. We offer a competitive compensation and benefits package, and the opportunity to join a rapidly growing startup with a proven product.
SmartAction is a cutting:edge technology company on a rapid growth trajectory, providing the next generation of user:friendly phone call automation. Our disruptive, yet well:proven automated voice self:service platform, strong customer base, and financial strength form a solid foundation
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