Hris Account Manager

Our client located in Nashville, TN is seeking an HRIS Account Manager to join their team. This is an excellent opportunity for someone looking to grow their career and join a dynamic team in the HR, Payroll and Benefits industry!
The HRIS Account Manager opportunity is a direct hire opportunity opportunity, with an in-office schedule. Offering great benefits and a fantastic team culture!
Responsibilities: Build and maintain strong relationships and contact with clients after their HR feature implementation has been completed. Leverage state-of-the-art technology to continue to streamline client HR processes. Regular collaboration with third-party administrators and internal teams. Continuously stay connected with our third-party administrators. Maintain accurate and detailed records of all clients and activities in the CRM to track and organize our work. Provide exceptional customer service by promptly responding to inquiries and resolving technical issues through various communication channels. Proactively identify and implement improvements in customer support processes. Qualifications: 1-3 years experience working in payroll administration and customer support 1-3 years experience utilizing payroll software, providing guidance on features, and troubleshooting any issues they may encounter. Relationship builder with strong communication skills Benefits/Culture: Full health and ancillary benefits after completion of the probationary period Employer-paid Life, Short-Term, and Long-Term Disability insurance 401(k) with employer contribution (eligible after one year) Generous 12 weeks of paid parental leave Unique start-up perks: flexible work hours, casual dress code, vibrant office culture Opportunities for professional development and growth Job Title: HRIS Account Manager
Opportunity: direct hire Location: on-site in Nashville, TN
Salary: $60,000