Front Desk Receptionist

Job summary
Receptionists are responsible for greeting and welcoming customers in a friendly mannerProvides prompt, courteous service to customersEnsures high quality customer service while following all safety protocols
Job seniority: entry level
Responsibilities
• Ensures a smooth flow of customers through the store• Answers, screens, and forwards incoming phone calls• Processes and understands managed care plans• Provides customers basic and accurate information• Schedules and confirms appointments, follow-up visits, and classes• Files all patient records daily and pulls patient files for the next day's appointments• Checks order status and notifies customers• Keeps reception area tidy and presentable• Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies• Participates in regularly scheduled mandatory communication meetings
Requirements
• Experience as a Receptionist, Front Office Representative or similar role preferred but not required• 0-2 years related experience or training preferred• Experience handling multiple phone lines preferred• Strong customer service skills required• Strong organizational skills required• High School Diploma or equivalent
Benefits
• Competitive compensation to all Associates• Comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much more• Opportunities for professional growth and long-term career fulfillment