Dry Medic/STOP Restoration, a leading service provider is seeking a driven Fire Chaser to join our team.If you thrive in an excellent work environment and value quality service and professionalism, then this is the opportunity for you. We are committed to providing peace of mind to home and business owners, and we are looking for reliable, trustworthy, and friendly individuals with a strong work ethic and exceptional customer service skills. At Dry Medic/STOP Restoration, we believe in personal and professional growth, and we are eager to invest in and train individuals who demonstrate dedication and effort in their work. This position offers excellent growth potential throughout our company, opening doors to exciting opportunities within our organization. Join our team and become part of a close-knit community that cares deeply about each other and the work we do.We are seeking a driven and responsive Restoration Emergency Response Coordinator with a strong focus on business development and 24/7 response capabilities to join our dynamic team in the Mitigation and Restoration industry. In this pivotal role, you will serve as the critical link between our company and customers affected by disasters such as fires, floods, and other emergencies. Your primary responsibilities will include providing immediate assistance, guidance, and resources to customers while also strategically soliciting business for our restoration services. This position demands quick thinking, excellent communication skills, and the ability to effectively manage crisis situations, all while contributing to the growth and success of our organization.What We Offer Our Restoration Emergency Responders• Represent a company known for exceptional service quality.• Access growth prospects and possibilities for advancement.• Join an organization that restores lives and businesses affected by water, mold, smoke, and fire damage.• Engage in building and belonging to a fun and collaborative culture alongside like-minded individuals.• Immerse yourself among accomplished professionals and become a valued member of a high-performing company. Offering• Health, Dental & Vision Insurance• 401(k) Plan & IRA• Employee referral program• Paid Time Off• Employee Assistance Program (EAP)• Cell Phone Allowance• Growth Opportunities• Tool Assistance ProgramResponsibilities:• Immediately attend to emergency calls and be present at sites of disasters 24/7 to demonstrate our commitment to customer service• Upon arrival, evaluate the damage inflicted and immediate requirements, making sure the safety and comfort of customers are guaranteed• Identify potential opportunities to extend our client base and form new business relationships within the restoration response industry• Establish and maintain ties with insured individuals, building managers, and potential leads• Strategically match resources, such as personnel and equipment, with the Production dept. to service the need and showcase our capabilities to possible clients• Compile and record the extent of damage, emphasizing our commitment to professionalism and transparency• Propose restoration services, outlining the scope of the job, timeline, and advantages• Continually communicate with clients, providing developments on the progress of the mitigation and restoration process• Quickly and professionally answer any of the customer's concernsQualifications:• Previous experience in emergency response, mitigation, or restoration services, with a strong background in business development, is highly preferred• Demonstrated proficiency in effective business development and achieving sales success• Exceptional communication and interpersonal skills, with the ability to impress potential clients and provide reassurance to distressed individuals• Quick thinking and the ability to make sound decisions in high-pressure situations• Strong business acumen and a results-oriented mindset for developing new opportunities• Proficiency in using mobile devices and applications for documentation, communication, and tracking business leads• Valid driver's license and reliable transportation to respond to emergency calls and meet clients • Capability to accommodate irregular hours, including evenings and weekends, in response to emergency situations About Company: As an industry leader, we are driven to continuously improve our community through the essential work we do. We thrive on building opportunities for success for every member of our team as we promote our culture of compassion, innovation, and growth.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.Each franchise location is independently owned and operated by a franchise. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to Dry Medic/STOP Restoration.
