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Financial Services Manager (Florida Panhandle)

Financial Services Manager (Florida Panhandle)
Company:

Alliance


Place:

Georgia


Job Function:

Customer Service

Details of the offer

As a member of the company's sales team, the Financial Services Manager (FSM) functions as primary company contact for Nissan and Infiniti dealerships within assigned district. Provides and promotes positive customer relations between the company and the dealers, while promoting financial products and resolving related dealer issues. Contributes to building brand value and achieving enduring profitable growth.

This FSM role will support the Florida Panhandle district, Southeast Region.

Job Functions
The following job function statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The job function statements reflect expectations of the fully trained, proficient incumbent who meets all performance criteria.
Communicates, solicits, and promotes consumer finance (retail and lease) products and programs to assigned dealers. Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products for both new and pre-owned vehicle financing.
Communicates, solicits, and promotes dealer lending programs (wholesale floorplan, mortgage, capital, and revolving lines of credit) to assigned dealerships. Acts as sales closer to procure new commercial credit accounts. Provides financial management advice to dealers on cost consolidation, cost saving measures, and potential improvements in financial operating efficiencies. Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products.
Communicates, solicits, and promotes NESNA Assurance (vehicle service contracts, prepaid maintenance, and ancillary) products and programs to assigned dealers. Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products.
Acts as a liaison between dealership and internal NMAC departments. This includes consumer credit, funding, titles, inventory control, and legal. Presents a seamless image of the company where cross-department concerns are presented. Solicits dealer feedback on the company's customer service performance to dealers and consumers.
Facilitates lease vehicle returns and assists with resolution of related problems. Administers and monitors dealer compliance with lease return policies and procedures. Solicits auction attendance by dealers and provides program support of remarketing initiatives and programs.
Assists in fact finding, relationship management and implementation of action plans during credit workout or asset disposal of troubled dealership loans. Assists in relationship management during closure and transfers of dealer lines of credit to alternative lenders (credit takeout). Collects unpaid billings, enforces curtailments and actively supports improvement of negative reserves. Monitors dealers' wholesale performance and inventory control, including inventory and due diligence audits.
Administers contest and incentive programs for assigned territory.
As necessary, performs other related duties of which the above are representative.

Minimum Qualifications
The following qualification statements reflect the minimum skills and abilities required of the qualified applicant.
Job Knowledge and Skill:
Ability to demonstrate sales and service behaviors. Superior interpersonal and relationship management skills. Excellent presentation skills. Excellent analytical skills. Extensive knowledge of automotive financial products; including, consumer lending, commercial lending, and assurance products. Extensive knowledge of several corporate automotive sales and marketing functions; such as: financial products, contests and incentives, market representation, customer satisfaction, parts and accessories sales and service operations, and business management operations.
Experience:
FSM: Six or more years of progressively responsible related experience at a professional level, including two or more years in field sales, service or dealer relationship management and two or more years in automotive credit analysis, consumer lending, commercial lending, and/or assurance products. Additional experience in automotive finance or automotive sales and marketing preferred.
Supervisory Experience:
Previous experience providing on-the-job training to new employees preferred, but had no other formal supervisory responsibilities.Education:
Bachelor’s degree in a related discipline.Computer Skills:
Working knowledge of word processing, spreadsheet, presentation, and other applications to produce necessary reporting and presentations.

Physical Requirements
The physical requirements described below are representative of those an employee must normally meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential job functions.
Travel:
More than 50% day and overnight travel.
Position requires residence within assigned district.
Atlanta Georgia United States of America


Source: Myworkdayjobs

Job Function:

Requirements

Financial Services Manager (Florida Panhandle)
Company:

Alliance


Place:

Georgia


Job Function:

Customer Service

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