At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.Our strength comes from our diverse global team, spread across multiple nationalities and international locations. We're united by a shared passion for building trusted relationships with our customers and creating next-generation products that make payments simpler, faster, and more accessible to everyone.Everything we do is driven by our PPRO Principles: putting the customer-first, getting things done, acting with trust and integrity, continuous improvement, and teamwork. Join us on our journey to become a global digital payments leader.The Purpose:While supporting the Customer Funds area, you will have the opportunity to interact with several internal areas and with our providers, both in Latam and Europe - supporting the reconciliation process and providing a faster solution for unmatching transactions. If you are passionate about what you do and are not afraid to raise the bar, join us!What will you be doing:Prepare reports, analyse and solve differences in Sales Transactions and Cash CollectionSecond Level response for customer claims, supporting the CRM and SAC areasSupport Accounting and Reporting team with informationKeep financial controls, dashboards and KPI's updatedInteract with partners and colleagues abroad to solve issues, or to support project implementationImprove manual processes using BI toolsYou'll need to have:Bachelor's degree in Business Administration, Accounting, EconomicsExperience with Power BI and SQL - Python is a plusWorking Knowledge of MS Office and Google SuitesIn-deep knowledge of Microsoft ExcelEase of handling different systems and processesAdvanced English and Spanish (ability to conduct presentations and meetings in both languages is crucial)Analytical and investigative skills. Ability to work within fixed and short timeframes, especially in month end closure.We'd love to see:That you like to challenge the status quo and that you drive change for the better. We love working with people that are great communicators and people who thrive in truly international environments.What we offer:Hybrid working- We offer flexible working, so you can strike the right balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.Insurance- Because better safe than sorry - we want our employees to benefit from various insurances including life insurance, health insurance + dental plan and travel insurance.Meal vouchers -BRL 40/ day - Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers. You will also have the choice between meal allowance, supermarket voucher or both (splitting the total value in two)Transportation Voucher- we will cover your costs of commute!Gym membership- PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your walletNew Value (Deals & Coupon Platform)- Get attractive discounts to restaurants, stores and eventsProfessional and personal development- We provide leadership cafes, on-the-jobtraining, and access to LinkedIn learning to help you gain knowledge beyond your role.We also offer language incentives and cover the costs of your classes!Mental Health Platform- We've teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.SESC- private institution that makes available Education, Health, Culture and Recreational programs and events and provides Social Assistance to our employees and their dependents.Our Principles:We get things done:We are courageous; we take ownership, make decisions and get things done.We act with trust and integrity:We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intentWe put the customer first:We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.We make things better:We boldly explore new ideas and have an unwavering commitment to continuous improvement.We work as a team:We collaborate closely and value team success over individual achievement.
