At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:What you need to know about the role-The Merchant Engineering (ME) team is looking for a talented, self-driven, engineering program manager. The Engineering Program Manager will be responsible for overseeing the day-to-day operations of our merchant engineering team, ensuring the delivery of timely and effective to our merchants. The role will be focused on teams within ME and will build a culture of data-driven decision-making to the teams. This role requires a combination of technical expertise, leadership skills, and a passion for delivering outstanding merchant service.Meet our team-This role will facilitate the program operation of merchant engineering team, which is developing PayPal merchant end-to-end payment solutions and expanded services. The team is taking people first, work customer back and One team to win together.Job Description:Your way to impact:This role will play an key role on daily operation for merchant engineering org. You'll work closely with the organization's business operation, finance and other cross functional department to ensure the key metrics aligned, and strategic programs executed smoothly.Your day-to-dayrole:Continuous Improvement Strategy:Develop and implement a comprehensive continuous improvement strategy for the merchant service function, aligned with organizational goals andobjectives.Performance Metrics: Define key performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of service managementprocesses andestablishbenchmarks for performance improvement.Data Analysis and Insights: Analyze data and performance metrics toidentifytrends, root causes of issues, and areas for improvement, and use insights to drive data-driven decision-making.Partner across teams to streamline forecasting and analytics on day-to-day engineering operation to ensure an optimal deliveries. Cross-Functional Collaboration: Collaborate with cross-functional teams including product management, finance, operations, engineering toidentifyimprovement opportunities, address challenges, and drive alignment with organizationalobjectives.What you need to bring:Bachelor's degree in Business Administration, Information Technology, Engineering, or related field.Proficiencyin data analysis, process mapping, root cause analysis, and performance measurement techniquesis a must: SQL, database.Strong understanding of engineering management frameworks and software development lifecycle.Demonstrated experience leading continuous improvement initiatives and driving measurable business outcomes.**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.Additional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visithttps://www.paypalbenefits.com .The U.S. national annual pay range for this role is$60900 to $147400Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visithttps://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit?https://www.paypal.com,?https://about.pypl.comand ?https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us ****** general requests for consideration of your skills, please Join Our Talent Community.
