Customer Support Assistant

Job Description:

Anthem is currently seeking a Customer Support Assistant to join our team in Indianapolis, Indiana. This is an entry-level position that requires no prior experience. We are looking for a reliable and energetic individual with a creative flair and strong presentation skills to provide exceptional support to our customers.

Responsibilities:- Assist customers with inquiries, complaints, and feedback through various communication channels including phone, email, and chat- Provide solutions to customer issues in a timely and professional manner- Work closely with other team members to ensure customer satisfaction- Maintain accurate records of customer interactions and transactions- Keep up to date on product knowledge and company policies to provide accurate information to customers- Assist with administrative tasks as needed

Requirements:- High school diploma or equivalent- Excellent communication and interpersonal skills- Ability to multitask and prioritize workload- Strong problem-solving skills- Proficient in Microsoft Office suite- Ability to work in a team environment- Creativity and presentation skills are a plus- Reliable and energetic personality

Benefits:- Disability insurance- Travel opportunities- Joining Bonus

Working Environment:At Anthem, we believe in supporting our employees in their personal and professional development. We provide a positive and inclusive working environment where employees can thrive and grow in their careers.

Deadline to Apply:April 24, 2024

Equal Opportunity Statement:Anthem is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive workforce.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.