Customer Service Specialist

Customer Service Specialist
Empresa:

D.E. Foxx And Associates


Customer Service Specialist

Detalles de la oferta

Job Description

d.e. Foxx and Associates is a collection of distinctive brands interconnected with a common focus, each delivering innovative solutions to organizations with labor intensive functions and facilities with high traffic volume. With nearly 35 years of experience, we serve a client list of primarily Fortune 1000 business entities in the U.S. and Canada, employing over 2,000 people. Our results:focused culture has solidified each d.e. Foxx brands reputation as an industry leader in each of our service offerings. Our primary day:to:day corporate mission is to provide back of the house services : like accounting, human resources, legal support, customer service, business development, marketing and technology services : to our family of companies. That is, to keep our brands running efficiently, adeptly and cost:effectively.

Our brand, Versatex, provides comprehensive procurement and supplier management solutions. We focus on managing suppliers that support the Consumer Products, Food and Beverage, and Health and Science industries.

We deliver savings, compliance, and enhanced service.

:Savings and optimization is achieved through a combination of enhanced supplier relationships, spend consolidation and request management.
:Our approach includes tools and process to drive standardization and controls to identify and address transactions that are consistent with your policies.
:We bring the best:fit technology for your situation. We have experience working with the leading vendor management, sourcing, and transaction management tools.
We are looking for a passionate Customer Service Specialist who will partner with and ensure the long:term success of our clients and vendors. As a Customer Service Specialist, you will ensure client expectations are captured, proactive communication to Vendors for proper follow:through is given and the status of all work orders are updated in real time.

The perfect candidate for this role has a passion for customer service, being proactive and exceeding expectations.

The Customer Service Specialist will:

:Provide excellent customer service to both internal and external customers
:Respond to incoming Workorders via calls and system generated requests
:Resolve customer service inquiries
:Have the ability to work with Microsoft Office
:Positively functioning in a team environment.
:Must be able to solve conflict resolution.
:Great attention to detail
:Developing long:term relationships with our portfolio of assigned clients
:Ability to build rapport with clients and vendors
Desired Qualifications:

:5+ years of Customer Service experience
:Experience with an intermediate (or higher) level of proficiency with Microsoft Office, including Word, Excel, and Outlook
:High School graduate
:Ability to effectively communicate with, and coordinate activity and work with employees
:Familiar with Spreadsheets and working with metrics
:Excellent management of priorities
:Deadline and detail:oriented
:Fantastic follow up skills
Job Type: Full:time
Company Description
d.e. Foxx and Associates is a collection of distinctive brands interconnected with a common focus, each delivering innovative solutions to organizations with labor intensive functions and facilities with high traffic volume. With over 35 years of experience, we serve a client list of primarily Fortune 1000 business entities in the U.S. and Canada, employing over 2,000 people. Our results:focused culture has solidified each d.e. Foxx brands reputation as an industry leader in each of our service offerings.

XLC Services, LLC is a single:source provider of distribution and manufacturing support. We position our clients to focus on their core operation, with assurance that support functions are managed well. We provide the knowledge, staffing resources and management expertise that will decrease our clients cost while ensuring inventory accuracy, reliable quality and above standard production.


Fuente: Tiptopjob_Xml


Área:

  • Education - Teaching / Primary Level

Requisitos


Conocimientos:

  • Tax Law

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