Customer Service Associate - Remote Work

Job Description:

Wells Fargo is seeking a dedicated and driven individual to join our team as a Customer Service Associate for remote work in Chicago, Illinois. This part-time position is at the Associate Level and requires a minimum of 4 years of experience in customer service.

Responsibilities:1. Provide excellent customer service through various channels such as phone, email, and chat.2. Assist customers with inquiries, concerns, and issues regarding their accounts and banking services.3. Analyze customer needs and provide appropriate solutions and recommendations.4. Negotiate with customers to find mutually beneficial resolutions to any problems or disputes.5. Build strong relationships with customers to promote customer loyalty and retention.6. Collaborate with colleagues, clients, and partners to ensure seamless customer service delivery.

Requirements:1. 4 years of experience in customer service.2. Strong analytical and negotiation skills.3. Excellent communication and interpersonal skills.4. Ability to work independently and remotely.5. Detail-oriented and organized.6. Proficiency in Microsoft Office suite and customer service software.

Personality Traits:- Dedicated- Driven

Soft Skills:- Analysis- Negotiation

Benefits:- Paid sick leave- Life insurance- Free food

Working Environment:- Build strong relationships with colleagues, clients, and partners.

Deadline to Apply: ********

Equal Opportunity Statement:Wells Fargo is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.