Collision Estimator

Collision Estimator
Company:

Caliber Collision


Collision Estimator

Details of the offer

Caliber Collision is the largest, fastest-growing collision repair company in America. Right now, we're looking for highly talented, dedicated, and quality-focused teammates to help restore the rhythm of our customers' lives.
Job Summary
Provides World Class Customer Service Experience to all Caliber customers on the phone, in person and throughout the entire repair process. Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle. Responsible for coordinating communications with all other (internal & external) stakeholders for the repair
Essential Job Duties

Estimate all drive-in appointments and complete repair plans
Complete process review with customer
Repair Orders: All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizations.
Prepare and complete proper paperwork for final customer packet prior to vehicle delivery (DRP, final invoice).
Post repair plan documentation (Autowatch)
Provide post repair plan communication including all vehicle status updates
Total loss administration
Comply with all Caliber safety rules, guidelines and standards
Performs other related duties as assigned for the purpose of ensuring a world class customer service experience
Final QC, including test drive
Other duties as assigned

Skill/Requirements
Must be at least 18 years of age
Must have a valid driver?s license and be eligible for coverage under company insurance policy
Must be able to satisfactorily complete a criminal background check
Ability to effectively communicate with others ? verbal and written
Working estimating knowledge, including systems
Strong sales orientation
Organization and multi-tasking skills, good time management and adapt easily to fast-paced environment
Personable, friendly demeanor with ?World Class? customer service approach
Well groomed, professional appearance
Must be able to sit and stand for extended periods of time during the estimating and disassembly process
Must be able to walk, bend, push/pull, stoop, kneel, and/or crouch frequently
Regularly exposed to work near mechanical parts
Occasionally exposed to fumes, airborne particles, and/or caustic chemicals
Moderate noise levels in this working environment
Occasionally exposed to hot, cold, wet or humid conditions
Must be able to lift up to 35 pounds

About Us

Caliber Collision didn?t get to be the nation?s largest collision repair company by accident. It?s taken an unyielding commitment to being the collision repair center of choice in every community we serve ? a vision that began when our company was founded in 1997 and continues strong to this day. To achieve this, we?re not just part of the collision repair industry - we lead it. Not only by setting new standards in customer service, but also by implementing cutting edge technology at every turn. This is how we?ve built a company with more than 1,000 convenient, state-of-the-art repair centers and growing, and why hundreds of thousands of people entrust their vehicles to us every year. We are driven by our purpose ? to restore you to the Rhythm of your Life. A career at Caliber is not for everyone, but if you?ve got the drive, we?ve got your ride!
Posted Date:Sep 10, 2019
Requisition Number:R0067361
Position Type:Full-time


Source: Jobsxl


Area:

  • Sales / Trade Representative - Sales

Requirements