Job summary
The Coach position trains coworkers and monitors progress to defined training plans.Performs production work to maintain skill sets as required
Job seniority: mid-to-senior level
Responsibilities
• 3+ years of electronics manufacturing experience• Minimum of 1+ year of work in area of coaching; Coach senior/complex production roles (i.e. machines repair)• Monitors, tracks and schedules training to complete training checklists, including re-certifications• Reviews weekly training process with trainee and provide feedback; Adjust plan as needed• Provides production supervisor with documented weekly training status updates• Performs on-going quality of processing audits• Works with supervision and engineering to continuously improve the quality of the production training process• Inspects 100% of the trainees work until Coach feels the trainee is proficient in their work• Cross trains co-workers in various manufacturing operations as needed to meet production goals• Performs operator duties defined in job specific role overview when not training• Participates in training department scheduled meetings and refresher training sessions• Leads by example; Support management policy, philosophy, and objectives
Requirements
• Excellent written and verbal communication skills• Effective interpersonal skills• Effective multitasking skills and the ability to take on additional responsibilities as required• Effective organization and prioritization skills• Demonstrate high attention to detail• Ability to work with diverse groups• Demonstrates discretion, confidentiality, independent judgment and professionalism.• Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.• Understanding of and ability to use continuous improvement tools.• Strong customer service and client focus• Working knowledge of productivity tools, including Microsoft Office products and WebEx conferencing software• Ability to read, understand, and train others in process instructions, schematic drawings, and manufacturing routings• Capable and willing to cross train in a secondary area and to work overtime as needed• Demonstrate discretion, confidentiality and professionalism when representing the company• Ability to support a 24/7 global business operation as required, including shift and site flexing• Demonstrate strong component/part recognition skills• Ability to work overtime when needed• Ability to work with and train diverse groups• Demonstrate full competence in assembly cycle time and quality; Ability to train to that level without the assistance of leadership or technical support• Possess certification and/or completed Coach Certification Checklist• Must successfully complete the BEI "Train the Trainer" class• Mentor other coaches• Capable of backing up team leaders• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction.
Key Skills Needed
• electronics manufacturing• coaching• communication• interpersonal skills• multitasking• organization• attention to detail• continuous improvement• customer service• productivity tools• reading schematics and manufacturing routings• component recognition• assembly cycle time and quality
