Client Support Associate - Remote Work

Job Description:

Ralph Lauren is seeking a motivated and enthusiastic Client Support Associate to join our team on a part-time, remote basis in Philadelphia, Pennsylvania. As an Entry Level position, no prior experience is required – we are looking for someone who is confident, adaptable, and eager to learn and grow with us.

Responsibilities:- Provide exceptional customer service and support to clients via phone, email, and chat- Handle inquiries, issues, and complaints with professionalism and efficiency- Assist clients with product information, orders, and returns- Maintain accurate records of client interactions and transactions- Collaborate with internal teams to resolve client issues and improve overall customer experience- Stay up-to-date on product knowledge and industry trends- Participate in training, workshops, and team meetings as required

Requirements:- High school diploma or equivalent- Strong communication and interpersonal skills- Ability to work independently and as part of a team- Proficiency in Microsoft Office and CRM software- Comfortable with remote work and using virtual communication tools- Presentation and analysis skills are a plus- Visa sponsorship available for eligible candidates- Paid sick leave and dental insurance benefits provided

Working Environment:Join a team that is at the forefront of the fashion industry, where innovative ideas and solutions are encouraged and celebrated. Be part of a supportive and collaborative work environment that values diversity and inclusion.

Deadline to Apply:Interested candidates can submit their application by April 26, 2024.

Equal Opportunity Statement:Ralph Lauren is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.