Overview: Tinker Federal Credit Union's Card Center department has an immediate opening for a Card Center Supervisor ! This is an exciting opportunity to join the largest and best credit union in Oklahoma! We offer competitive pay, a robust benefits package, a "smart casual dress code" and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!
As a Card Center Supervisor , you will be responsible for the following:
Assisting in overseeing the daily operations of the department; focusing on member service standards, meeting organizational goals, and maintaining positive and professional relationships with members, peers, staff, and vendors.
Developing and implementing new plans and procedures to enhance operating efficiency.
Assisting in various levels of service delivery and business objectives for the department, and also oversee third party processors reconciliation via General Ledgers.
Supervising their assigned staff and coordinating their schedules, developing them, and ensuring they provide exceptional service.
Assisting with the oversight of the department's programs and related services.
Aiding departmental leadership in implementing, overseeing, and achieving department goals and objectives.
Salary Range :
The salary range is $ 92,273- $115,342; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.
Education/Experience :
You must have a bachelor's degree in business or a related field and four years of experience in the ATM/Debit Card, Credit Card Management required. One additional year of supervisory experience or experience at the lead or senior level is also required.
Applicable work experience and/or military experience may be substituted for education at the rate of two years of experience for one year of education. Applicable additional education levels may be eligible to satisfy experience requirements. Credit Union experience preferred.
Certificates, Licenses, Registrations: Incumbent Bonding REQUIRED by TFCU's chosen authority. Keys to success: In order to be successful as a Card Center Supervisor , you must possess these qualifications:
Knowledge of TFCU policies and procedures. Knowledge of VISA USA, VISA International, and MasterCard International operating rules and regulations. Knowledge of state and federal regulations. Knowledge of ATM and ITM maintenance. Knowledge of general accounting principles. Knowledge of host network operations and procedures. Ability to use Symitar, TransFund/ FIS, Data Navigator/eAccess, Fiserv, PSCU, Network Manager, XNET/ Prepaid card systems, CardWizard, and Diebold iConnect systems. Excellent time management skills with ability to self-motivate, self-direct, and set priorities based on goals and objectives.
Tinker Federal Credit Union is an Equal Opportunity Employer and is committed to providing an environment free of harassment and discrimination. We celebrate the unique differences of our employees, and welcome people of all backgrounds. We believe in Diversity, Equity, and Inclusion, and know that embracing a diverse team makes us a better organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy status, parental status, political affiliation, or any other status protected by law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Talent Acquisition at .
