Call Center - Intake Team Lead

Are you a natural leader with a passion for legal services? Do you thrive in a fast-paced environment where your organizational skills shine? If so, joining our team as a full-time Call Center - Intake Team Lead at Saddle Rock Legal Group could be the perfect opportunity for you.
This full-time position offers a competitive pay of $19/hour . You can choose a set schedule of Sunday-Thursday from 8 am-4:30 pm OR Monday-Friday from 7:30 am-4 pm. We provide great benefits, too!
Health, dental, and vision insurance Life insurance A 401(k) with company match Paid time off (PTO) A health savings account (HSA) Paid holidays Gym membership reimbursed by insurance Periodic snacks and team lunches Intrigued? Great - keep reading to learn more!
YOUR DAY-TO-DAY AS A CALL CENTER - INTAKE TEAM LEAD As a Call Center - Intake Team Lead, you orchestrate a seamless flow of client interactions by supervising and guiding a team of dedicated call center agents. Your responsibilities include ensuring exceptional customer service standards, resolving escalated inquiries, and liaising with various departments to optimize operational efficiency. With your leadership, our team navigates legal inquiries with finesse, ensuring clients receive the support they need promptly and professionally.
ABOUT US We are a cutting-edge law firm, that utilizes a business-like entrepreneurial approach to connect claimants with top litigators nationwide. Led by renowned founding partner Thomas L. Young, we have recovered hundreds of millions for disaster victims. Through high-quality digital media and TV advertising, we educate consumers on their rights regarding losses caused by negligence or disaster. Our mission is to ensure everyone is seen and heard.
With a down-to-earth culture emphasizing integrity, innovation, and ethics, we provide training and support for employee success. Enjoy a fun and welcoming atmosphere, with incentives, prizes, and opportunities to connect with colleagues. We are a company that values and invests in your future!
TAKE THE NEXT STEP If this seems like the right job for you, we'd love to have you on our team. Apply now using our quick and easy online application!
Job Posted by ApplicantPro