Call Center Associate - Work From Home

Job Description:

Impossible Foods is seeking a part-time Call Center Associate to work from home in Denver, Colorado. As an Associate Level employee, you will be responsible for providing excellent customer service and support to our clients. This position requires a minimum of 3 years of experience in a similar role.

Responsibilities:- Answer inbound calls and respond to customer inquiries in a professional manner- Assist customers with product information, placing orders, and resolving issues- Make outbound calls to follow up on customer orders and ensure satisfaction- Use CRM software to input customer information and update records- Collaborate with team members to meet and exceed customer service goals- Adhere to company policies and procedures at all times

Requirements:- Reliable and adaptable personality traits- Strong emotional intelligence and time management skills- Excellent communication skills, both written and verbal- Ability to work independently and as part of a team- Proficiency in MS Office and CRM software- High school diploma or equivalent

Benefits:- Training and professional development opportunities- Employee discounts on Impossible Foods products- Joining bonus for new hires

Working Environment:As a Call Center Associate, you will have the opportunity to build strong relationships with colleagues, clients, and partners. The work from home environment allows for flexibility and independence while still being part of a dynamic team.

Deadline to Apply:April 24, 2024

Equal Opportunity Statement:Impossible Foods is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We welcome applicants from all backgrounds and do not discriminate based on race, gender, religion, or any other characteristic.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.