Cable Install Tech (Entry Level/Paid Training)

Cable Install Tech (Entry Level/Paid Training)
Empresa:

American Cable And Telephone



Área:

Mason

Cable Install Tech (Entry Level/Paid Training)

Detalles de la oferta

Job Description

Field Service Rep. (Tech) (Installation and Repair)

As a Field Service Technician, you will learn how to do everything from installing new cable, high:speed internet, digital telephone systems, alarm systems and whole home systems. You will also learn to troubleshoot and repair problems with these existing systems inside and outside customers homes. We will teach you to be an expert on the subject, so you will also be able to explain to customers how to use their equipment and services.

American Cable and Telephone (ACT) offers:

:Paid Training
:Competitive pay
:No sales. All services are already sold to customer and ready for you to install
:Production based pay, with unlimited earning potential: earn up to 1,000+
:Company iPhone
:Company vehicle (must meet 3 year MVR standards)
:Offers travel for technicians interested in short or long:term intervals
:Fuel/Mileage Reimbursement
Daily Customer Service Expectations:

:Arriving at customers homes within the given time frame
:Providing friendly customer greetings
:making sure you are presented in a way that represents yourself and our company professionally
:Ensuring your work vehicle is clean, maintained and stocked with the proper equipment to get the job done as directed in a timely fashion for the customer
:Reviews all requested services with the customer
:Addressing customer concerns, interacting with customers in a professional, courteous manner
:Educating customers on services and equipment
:Maintaining workspace and cleanliness from beginning to end of
installation/repair.
:Reaching out for the appropriate help in a timely manner with any questions or issues regarding a job you are on if you are unable to resolve on your own confidently
Your day to day responsibilities will include

:Working inside and outside of the customers home (roof, crawlspace, living spaces)
:Installing and setting up HDTV and/or DVR boxes, High:Speed Internet, and Digital Telephone service
:Successfully routing services from the service point throughout the customers home
:Installing HDTV and/or DVR boxes, High:Speed Internet, and Digital Telephone service
:Troubleshooting Existing services and bringing installations up to quality:control standards
:Adding/removing additional requested services for existing customers
:Installations include using hand/power tools to install outlets, running new lines, connecting cable boxes or other equipment and running necessary lines into the customers homes in a safe and timely manner
:Maintaining a professional and customer orientated demeanor
Position Requirements:

:***Customer service skills***
:Valid Drivers license: (must be present at interview)
:This position requires the ability to carry up to 100+lbs comfortably
:Comfortable with heights and climbing/carrying large (28 ft) ladders
:Comfortable with crawl spaces/basements
Provided Required Screenings:

:Drug Test
:Background screening
:MVR screening (motor vehicle record)
Interested in travel?

Company:wide opportunities in residential, commercial, alarm, drop bury, retention and collections and more. We offer short:term travel and long:term travel opportunities in IL, PA, ID, LA, KS, NE, CT, VA, MA, MD and more

Company Description
Since 1994, American Cable and Telephone has been helping Cable Companies raise the bar in customer service. We provide reliable, professional installation and repair services in video, high:speed Internet and telephone.

We also provide, construction (underground and aerial), Retention and Collection and MDU build out/upgrade services. In addition to our field Quality Control program, our technicians digitally photograph all work they do for review by QC professionals. Our redundant approach to QC shows that the installation was completed correctly and is guaranteed to greatly reduce common QC failures. QC both in the field and by the techs is done though ACTon, proprietary software that was d


Fuente: Tiptopjob_Xml


Área:

  • Cleaning - Manteinance - Repairment / Mason

Requisitos


Conocimientos:

  • Internet
  • Internet

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