at Marriott in Dover, Delaware, United States
Job Number ********
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
Schedule Full-Time
Located Remotely?Y
Relocation?N
Position Type Management
JOB SUMMARY Applies advanced computational techniques in the development of business solutions to data-intensive problems in the hospitality industry. This rewarding position provides a career as part of a team that makes a direct revenue impact on Marriott hotels, globally, by providing tools that facilitate data-driven decision making in the disciplines of pricing, revenue management, sales and reservations. Works as part of a team that supports computationally-intensive data analysis and modeling efforts, provides pricing and statistical modeling and technical expertise; provides production support for systems deployed at our hotels; performs undirected research on large volumes of data to reach business conclusions and recommendations; contributes complex programming and analysis in revenue management and sales systems; analyzes data and builds innovative models to deliver business solutions; functions as a subject matter expert in all phases of the project lifecycle – inception, prototyping, design, testing, rollout and support. The Operations Research team seeks a flexible candidate with a willingness to learn that brings unique perspectives to enable creative data-driven solutions to the challenges at Marriott.
CANDIDATE PROFILE Education and Experience Required: + 1 year Experience in industrial or academic research; applying analytical and programming skills against complex mathematical modeling and/or systems development
+ 1 year experience in software development including relational database experience and engineering skills such as distributed computing, object-oriented development, data cleansing, algorithms and data structure)
+ Undergraduate degree in a rigorous quantitative, technical, or scientific subject, including Operations Research, Statistics, Mathematics, Data Science, Data Engineering, Computer Science or Engineering
Preferred: + Graduate or PhD in Operations Research
+ Knowledge and experience with Python (pandas / Numpy / SciPy), Java or C/C++, SQL at an advanced level with an understanding of complexity theory
+ Experience performing predictive modeling, forecasting, or statistical analysis on large scale datasets.
+ Experience with Big Data platforms (i.e. Hadoop)
+ Experience with Machine learning tools and techniques (e.g. k-nearest neighbors, random forests, ensemble methods, etc.)
+ Experience in developing analytic driven solutions to business problems
+ Understands complex, discrete data sets with subtle underlying biases
+ Experience with linear, mixed integer, non-linear or dynamic programming models and familiarity with optimization software ( CPLEX , Gurobi).
+ SAS programming (including SAS / HPF , SAS / ETS , and macros).
+ Experience with designing or supporting analytical systems, focusing on model quality and code efficiency
+ Readiness and willingness to debug existing codes to identify source of reported application issues
CORE WORK ACTIVITIES Delivering Technology + Provides input on solution structure, tasks, timeline and estimates for revenue management deliverables
+ Partners with planning teams to articulate possible solutions to business problems and to develop requirements for new models
+ Formulates methods for measuring the effectiveness of pricing and revenue management activities.
+ Prepares detailed specifications for translation of complex business processes into models and prototypes
+ Develops and implements efficient, scalable algorithms using appropriate technologies/software/architectures
+ Writes software and utility software tools to create and test new models
+ Assists the Application Delivery teams in support of operations
+ Assists the Application Delivery team in the maintenance of existing models
+ Provides work/cost estimates for client requests
+ Prepares documentation for client review.
+ Conducts reviews, discusses findings, risks and challenges and establishes courses of action
IT Governance + Follows all defined iT standards and processes and provides input for improvements to the appropriate process owners as needed
+ Maintains a proper balance between business and operational risk
+ Follows the defined project management standards and processes
Service Provider Management To the extent that this role interacts with service providers:
+ Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics.
+ Makes short term plans for the team to effectively utilize resources
+ Monitors Service Provider outcomes
+ Reviews estimates of work effort for client project provided by Service Providers for accuracy
+ Facilitates timely resolution of service delivery problems and minimizes the impact to clients
MANAGEMENT COMPETENCIES Leadership + Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
+ Leading Through Vision and Values -Keeps the organization's vision and values at the forefront of employee decision making and action.
+ Managing Change -Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
+ Problem Solving and Decision Making – Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
+ Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
+ Strategy Development – Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution + Building a Successful Team -Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
+ Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
+ Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Building Relationships + Customer Relationships – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
+ Global Mindset – Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
+ Strategic Partnerships -Develops collaborative
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