Job Summary
Reporting to the Senior Director, Chief Executive Leadership Programs (SD), the Assistant Director (AD) is a newly established role who will serve as a key partner to the SD in supporting the growth and development of a new portfolio of programs that support the leadership development of current and potential CEOs. Position Description Manage data collection, organization, and analysis for this population Help optimize Salesforce to use and maintain a database of key contacts and relationships Develop reports to track, understand, and manage: the target population, the current penetration, and opportunities for deeper engagement Individual relationships across Executive Education portfolios and programs— may be expanded to the broader HBS environment, including HBS Online and HBP Corporate Learning. Revenue across Executive Education associated with activities driven by these individual's relationships — may be expanded to the broader HBS environment, including Online and HBP. Touchpoints, understand how we engage with this population at a program and relationship level and current gaps and opportunities Define and manage processes that ensure correct and timely data gets entered into Salesforce for tracking and reporting Manage and track general marketing and other communication to this segment Role will evolve as Chief Executive Officer Leadership Program (CEOLP) grows; able to pitch in wherever and whenever needed Other duties as required. Basic Qualifications Bachelor's degree required 7 years of relevant work experience required, preferably in higher education, project management Additional Qualifications and Skills Other Required Qualifications: Has a customer-centric approach; understands how to develop and curate client/participant journeys) Has good analytical skills; can draw insights from customer data and use it for making critical decisions Brings a proven data, marketing, and communications lens, including the use of social media and other creative outreach methodologies Has a proven track record of independently managing projects and processes Contributes to process and business improvements by observing and evaluating existing processes, anticipating and supporting client and faculty needs, and continuously seeking to ensure efficiency and excellence Takes pride in managing multiple priorities and creatively solving problems Is excited about working in an entrepreneurial setting in an evolving area Enjoys a About Harvard University Business School
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.
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