Full job description Position Description The Victim Witness Advocate 1 performs professional and technical duties involved in assisting victims of violent crimes by providing them with services, information, and support. Performs related duties as required.
This is a Non-Civil Service position.
This is not a remote position.
NOTE: Online applications are not accepted for this position. TO APPLY:
Send cover letter and resume to: Typical Duties Provides clients with basic information about their rights, court processes, and court procedures.
Initiates contact with victims or family members of a victim of violent crime once an arrest has been made or a decision has been made to prosecute a case.
Prepares clients for the trial process or hearings in which they may need to testify.
Conducts pre-trial meetings with clients and attorneys.
Notifies clients of offender's release or escape.
Obtains and maintains contact information and provides appropriate referrals.
Informs clients of motions, court dates, hearings, and other information pertinent to their case.
Provides clients with information about counseling resources, transitional housing and shelter information, and assists clients filing for Victim's Compensation.
Processes Victim's Compensation claims with the State of Tennessee - Division of Claims.
Works with Investigators to arrange transportation and services for victims/witnesses to court proceedings in General Sessions and Criminal Courts.
Works with the prosecuting attorney to understand and incorporate the client's needs and abilities into the case.
Educates the community on the court process, victim's rights, and the role of the District Attorney General's office.
Keeps and maintains accurate records and caseload statistics.
Acts as a crisis counselor when necessary.
Performs other duties as necessary.
Minimum Qualifications Bachelor's Degree in Social Work, Psychology or a related field from an accredited college or university.
Valid Driver License
Candidates with accreditations earned in a foreign institute are encouraged to apply.
Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government. Preferred Experience, Knowledge, Skills, and Abilities Master's Degree in Social Work, Psychology or a related field. Proficiency in Spanish. Working knowledge of basic principles, methodologies and ethics involved in social work. Knowledge of counseling resources, organizational, and community resources. Knowledge of Victim's Compensation processing procedures. Knowledge of counseling and de-escalation techniques. Knowledge of a wide range of community resources and outside agencies and the services which they provide. May require knowledge of the Civil Service and departmental rules, policies and procedures. Ability to communicate effectively, both orally and in writing. Ability to keep accurate records. Ability to compile data and write detailed reports. Ability to accurately record information, case activity and case progress. Ability to establish and maintain effective working relationships. Ability to compile, evaluate and maintain accurate records and statistics. Ability to accurately record information, case activity and case progress. Skill in explaining program requirements and services to the public. Skill in gathering relevant and useful social information. Ability to multi-task, use trauma informed care in working with clients, and keep caseload/statistics. TO APPLY:
Send cover letter and resume to:
We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.
Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations. Requests for ADA accommodation for the recruitment process should be directed to Human Resources at . Full-time, Civil Service positions - 10 Vacation Days per year (increasing after 5 years of service) 1 Sick Day per month 12 Paid Holidays per year Public Safety - Sworn and Civilian positions - 20 vacation days per year 3 Personal days per year 1 Sick Day per month 12 paid holidays per year Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information. Full-time, Non Civil Service positions - contact hiring department for benefits information Seasonal/Temporary positions - no benefits offered.
