Account Support Representative - Remote Work

Job Description:

We are seeking a dynamic and energetic Account Support Representative to join our team at Amazon.com. This is a remote part-time position based in Dallas, Texas, US. As an entry-level Account Support Representative, you will be responsible for providing exceptional customer service to our clients while working closely with our sales team.

Responsibilities:- Responding to customer inquiries via phone, email, and chat- Providing product information and assistance with orders- Resolving customer complaints in a professional and timely manner- Processing product returns and exchanges- Collaborating with the sales team to ensure customer satisfaction- Maintaining accurate records of customer interactions and transactions- Assisting with general administrative tasks as needed

Requirements:- High school diploma or equivalent- Energetic and dedicated personality- Excellent communication and interpersonal skills- Ability to work effectively in a team environment- Strong leadership skills- Basic computer skills- Previous customer service experience is a plus but not required

Benefits:- Vision insurance- Visa sponsorship- Disability insurance

Working Environment:At Amazon.com, we are dedicated to understanding and exceeding customer expectations. Our team works together to provide the best possible service to our clients while fostering a collaborative and inclusive work environment.

Deadline to Apply:April 26, 2024

Equal Opportunity Statement:Amazon.com is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any of the aforementioned factors.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.