Vincit is looking for an experienced Account Manager to join our Irvine team that will take on our beloved clients and help them grow their business while we grow ours. We’re ready to move fast, and fast paced is what we’re looking for.
The Account Manager is responsible for the day-to-day management of key clients, operating as the lead point of contact for any and all matters specific to the customers to build long-term relationships and develop and implement effective initiatives on behalf of the customer.
The Role
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Pitching fresh and innovative ideas to clients
Identify areas of improvement to meet sales goals
Negotiate contracts and close agreements to maximize profits
Develop trusted relationships with key accounts and customer stakeholders
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics (e.g. quarterly sales results, annual forecasts)
Prompt and receive client feedback regularly
Provide updates on account status weekly and monthly
Be the liaison between teams to ensure performance across all projects and alignment with customer expectations
Collaborate with the business development team to identify and grow opportunities within market and product segments
Assist with challenging client requests or issue escalations as needed
Use your knowledge and skills to push clients, the team, and the agency in the most productive directions
Necessary Experience
Proven work experience as an Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Experience with CRM software (e.g. Pipedrive, Salesforce or HubSpot)
An awareness of creative processes and technical applications – including digital platforms
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field
The Perks
Competitive salary
Comprehensive health, dental, vision starting Day 1
401(k) plan with 4% match
10 Days PTO + 10 Federal Holidays
Paid self-education hours
Ability to attend appropriate conferences, paid by the company
Freedom to pick and choose your working equipment and environment
Bold and bright colleagues who work in small multidisciplinary teams
Flexible work hours and ability to work from home
If you’re ready to launch your next adventure, send your resume today!