$19/hour + Tips and Club Commissions We have the ability to offer 16 to 35 hours per week. Hosts also earn tips as a part of our pooled program and wine club sign-on commissions. Firmly believing in education, we also offer reimbursement for approved coursework. At DDO, we believe in the family approach to wine in both Burgundy and Oregon. It informs how we live, the wines we make, and the respect we have for our land. Our service style is team-driven, ensuring that each employee shares equally in hosting private tasting appointments and handling behind-the-scenes needs. We proudly offer the full range of Drouhin wines from Burgundy to the Dundee and Eola-Amity Hills for sampling and sale in our Tasting Room.
Essential Responsibilities & Tasks Enthusiastically interact with guests through all points of contact: reservation booking, the initial welcome, hosting, packaging of wine purchases and delivery to their vehicle, confirming appropriate shipment details, and post-visit engagement via phone and written communications.
Simultaneously host multiple tables, ensuring each visitor feels valued and welcome.
Educate guests about the Drouhin's history and values in a warm, personable, and professional manner.
Efficiently and effectively promote wine sales through world-class hospitality and meaningful storytelling.
Convert visitors into lifelong loyalists while hosting one-on-one, private seated tastings
Execute opening and closing procedures (stocking, cleaning, glass buffing, detailed upkeep, etc.)
Contribute to maintaining a clean and attractive environment (front and back of the house areas)
Successfully execute detailed sales and reservation transactions within TOCK & Commerce7 (industry-specific software)
Assist with a variety of additional tasting room tasks as needed, including some evening events.
Schedule and Availability This is a part-time position with shifts available on weekdays, weekends, and occasional evenings.
We offer shifts daily and can offer one to five shifts per week.
We are looking to hire and begin training immediately.
Ideal candidates would be available to work a minimum of four shifts monthly.
We provide a minimum of 20 hours of in-depth paid training to ensure team members are fully versed with our story, style, compliance regulations, software programs, and elevated service standards.
Qualifications: You must be a positive team player with excellent customer service skills and a "can do" attitude.
Excellent verbal and interpersonal communication skills are required.
A background in providing superior customer service is essential.
Luxury sales experience as it relates to high-end, discretionary spending is a plus.
Flexible schedules are required, including weekends and occasional evenings.
Experience in a fast-paced environment is preferred; strategic multi-tasking is compulsory.
Must be able to work efficiently with our POS and reservation software.
Professional dress is required.
Applicants must be 21 years of age, with an OLCC permit and Food Handlers Card, have reliable transportation, and be fully vaccinated against COVID-19.
Physical requirements include standing for up to eight hours at a time, the ability to lift 40lbs and work throughout our four-level gravity flow winery.
Positive attitudes only
Company Profile French Soul, Oregon Soil. The Drouhin Family has been producing exceptional wines in Burgundy since 1880, and in the Dundee Hills of Oregon since 1987. Our wines are noted internationally for their balance, pure expression of fruit, and classical elegance. Please visit to learn more.
This year marks our 37th anniversary in Oregon, and the Drouhin family has been crafting elegant Pinot Noir and Chardonnay in Burgundy for over four generations. Together, we have built a dedicated team of passionate wine professionals that are a true extension of the Drouhin family, and we are currently looking for friendly, enthusiastic, and hard-working team players to grow with us.
Location We are located 30 miles SW of Portland in the Dundee Hills of Oregon Wine Country.
Application Process NO phone calls
Email only
