ABOUT THE POSITION This full-time role provides onsite support for our customer, Panasonic Energy of North America (PENA), and their cylindrical lithium-ion cells manufacturing operation inside the TESLA Giga Factory1 in Sparks, NV. You will implement major customer projects and ensure their ongoing operation. As a key member of the team, you are responsible for seamless vending machine operations and investigating sales opportunities based on the customer's procurement needs. MISUMI is PENA's #1 supplier for factory automation components. Your support will include the following:
Monitoring inventory quantities of vending machine products and ensuring timely replenishment. Maintaining a database of vending machine inventories and providing usage data as requested by the customer. Adding and rearranging products to support customer requests. Documenting vending machine operations and training new members on the team. Creating KPI's for vending machine teams and maintaining service quality. Working with other electric vehicle teams on potential vending machine expansion. Drafting new service offerings and supporting/delivering proposals directly to the customer. Increasing sales through vending machine business. Obtaining and responding to quotes according to customer requirements via phone and email with a sense of urgency. Manage shipment of ordered products to ensure on-time or earlier delivery against commitment dates. Support maintenance of project databases, website contents, and catalog product information to ensure accuracy. WHAT WE NEED FROM YOU Bachelor's degree preferred. Highly proficient and consummately professional in business email and all forms of communications. Effective written and conversational skills in Japanese and English. Past sales experience. Strong problem-solving and critical thinking abilities. Outstanding ability establishing, building, and maintaining customer relationships. Proficient in Microsoft Office Suite (Outlook, Excel, Word, etc.) Ability to work on-site five days per week. The job requires the ability to walk, stand, lift, bend, and operate vending machines in a manufacturing environment. WHAT WE CAN DO FOR YOU MISUMI will provide the training you need to be successful in this role, as well as opportunities for growth and innovation in our team-oriented company culture. We have outstanding benefits and retirement plans that allow you to focus on successfully doing your job and exceeding customer expectations and the excitement that comes with growth. The part that matters most is you!
MISUMI is the most comprehensive and user-friendly resource for factory automation components. With a vast selection of 80 sextillion standard and customized parts, MISUMI is an unmatched, one stop shop to meet customer specifications. We're committed to empowering customers to do incredible design work incredibly fast. We also are committed to our employees and are proud recipients of numerous Comparably awards honoring our President and our company culture.
MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.
FOR CALIFORNIA RESIDENTS:
MISUMI USA, Inc. ("MISUMI") complies with the California Consumer Privacy Act ("CCPA"), California Privacy Rights Act ("CPRA"), and other applicable privacy laws. We may collect the following categories of personal information for purposes of the application and hiring process: name and contact information (phone number; mailing address; email address(es)); education and qualifications; employment history and experience; LinkedIn profile; and other information voluntarily provided by the applicant. Under the CCPA and CPRA, California residents have the right to know, correct, delete, and/or limit the use of certain information collected by MISUMI. For further information, see our full privacy policy at If you have any concerns, please send an email to .
