Transforming data into action to protect business and communities from driver and mobility risk.
SambaSafety offers an amazing culture with a strong career path and the ability to have a deep impact on our success!
* Unlimited time off (vacation, sick, volunteer = your choice!)
* Generous insurance policies
* Tuition reimbursement
* Career Growth
* Money for fitness programs
* Awesome Culture
* Onsite Fitness Gym and great access to trails
* We love to celebrate birthdays!
* Kitchen stocked daily with tasty snacks and drinks
* 401k
* Offices located in Denver, Sacramento, Portland and Albuquerque
Come work with us!
**Technical Services Support Specialist**
*
Remote
*
Full Time
*
Mid Level
Weve built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Dont take our word for it; weve been recognized as a Top Workplace by
,
, Sacramento Business Journal, and the ABQ Journal . And our employees rate SambaSafety top-notch, with a rock solid
.
* Be the technical subject matter expert, thoroughly understanding our products benefits and features while being able to communicate and consult with customers
* Provide technical assistance and troubleshooting services for clients
* Analyze and understand detailed business requirements
* Consult customers on technical integration design
* Partner with internal solutions and business consultants to design supportable customer integrations
* Trouble shoot technical integration issues using database and logging tools
* Use 3rd party iPaaS to support and build customer integration solutions
* Configure, provision and support single-sign-on solutions
* Create and maintain internal and external technical integration documentation
* Work cooperatively with Technical Operations and Engineering to identify and remedy software issues
* Partner with internal Solutions Consultants and Product owners to identify and recommend software enhancements
* Drive, energy, and ambition
* Sense of urgency
* A sense of optimism, resilience, and perseverance
* Team player
* Solution-oriented. Ability to analyze data and information to determine the system and rules are correctly configured
* Ability to perform basic queries using SQL tools to identify current issues and potential problems
* Strong written and verbal skills
* Ability to present concepts and recommendations to an audience of multiple stakeholder groups
* Ability to interpret and document technical designs, physical architectures and logical system architectures
* Experience working in a team-oriented, collaborative environment
* Excellent interpersonal, written, and oral communication skills
* Must be interested in hands on problem solving or solution delivery actively participating in a technical team environment
* Excellent technical, diagnostic, and troubleshooting skills
* 5+ years experience technology / software / SaaS
* Problem solving skills
* Organization, planning, and prioritization skills
* REST/SOAP HTTP Protocol - Knowledge of each protocol and common format types to transmit requests for each
* MSSQL/Postgres query skills
* Working knowledge of JSON and its use within integrations
* XML
* REST/SOAP API Testing - Familiarity API tools Postman, SoapUI, cURL
* Familiarity with
Editor/IDE tools
+ a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
+ a person who was discharged or released from active duty because of a service-connected disability.
#J-18808-Ljbffr
