Description At Slack, we are making work simpler, more pleasant, and more productive. Millions of users rely on us every single day to get their work done, and we take this responsibility seriously. We are seeking a Technical Program Manager aligned to Slack's core product, accessibility and developer experience pillars!
Core Product is responsible for the core aspects of the Slack experience including messaging, notifications, and search. The Accessibility team builds infrastructure that keeps Slack working well with common assistive technologies and partners with feature teams to craft and build features inclusively. The Developer experience team focuses on improving developer experiences to accelerate velocity across the full development cycle and the entire organization.
In this role, you will partner with the accessibility team to ensure that Product, Design, and Engineering meet Slack's accessibility standards. Additionally, you will collaborate with the DevXP team to structure and drive multi-functional programs that accelerate and improve performance, release cadence, and developer velocity at scale.
As a TPM, you will drive larger prioritized efforts aligned with engineering and company strategy with a bias toward action, a demeanor of vitality, proactivity, and initiative that results in tangible impact. You thrive when given the chance to create or optimize systems and have a customer-centric mentality.
This role will have an unparalleled opportunity to influence the velocity, inclusivity, and trajectory of development within Slack Engineering. If this sounds like a good fit for you, please apply and connect with our team!
What you will be doing: Work closely with your Product Management and Engineering counterparts to develop a strategy, roadmaps, and quarterly goals for mobile, desktop and other platforms
Establish metrics to measure the health of programs
Build and maintain timelines, project plans, and communication artifacts to ensure everyone is operating from the most recent and accurate information
Influence product and multi-functional teams to find opportunities to drive impact
Perform risk management and scope management on projects, and identify blockers
Provide timely updates to stakeholders as changes occur with projects within the programs they support
Identify decisions required to move a project forward, settle decision makers, and ensure decisions are made to drive projects forward
Locate and define new operational excellence improvement opportunities
Lead and facilitate highly valuable multi-functional review meetings
Drive software development processes to enable teams, from sprint planning to retrospectives, with an eye towards optimization and team unity
Bring clarity to areas of deeper complexity
Break down strategic objectives into tangible programs that teams can successfully execute against
What you should have: At least 4 years leading planning, resource management, project lifecycles, and workflows in a dynamic product or engineering organization
Experience leading technical programs in Product Development, Accessibility, Engineering, or a similar functional area
Experience crafting and driving programs to implement and maintain digital accessibility, inclusive design, or similar cross-functional practices
Understanding of the developer efficiency, tools and systems that enable software to be developed and shipped
Experience with enterprise software SDLC and Agile/Lean delivery methodologies
Strong communication skills, both verbal and written, with a capability of effectively communicate technical concepts to engineers and identify technical risks.
Excellent organizational and interpersonal skills, and experience managing activities across multiple teams
Proven track record of delivering sophisticated projects and programs with cross-functional teams
Self-motivated and the ability to empower others
JIRA user experience
Bachelor's degree in Computer Science or Engineering, or two years of equivalent training, fellowship, or work experience
Bonus Points: Experience with Git, Github, SQL, data analytics, Grafana, and real time monitoring software
Experience working with vendors to run upstream and downstream dependencies
Familiarity with accessibility standard processes on desktop and mobile and common assistive technologies
