To learn the Hiring Ranges for this position, please select your location from the Apply Nowdropdown menu.To learn more about our Hiring Range System, please click thislink. Why Mozilla?Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we're shaping the next 25 years of technology. Our work focuses on diverse areas including AI, social media, security and more. And we're doing this while never losing our focus on our core mission – to make the internet better for everyone. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren't beholden to any shareholders — only to our mission. Along with 60,000+ volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. The Role:Mozilla is seeking a Staff Operations Engineer who will be responsible for maintaining and improving critical systems vital to the everyday operations of the enterprise! The person in this role will succeed in contributing to others' success and seeking opportunities to collaborate for the collective benefit. Expectations of work for this position will vary from performing a task to being more involved by mentoring skills. This will be someone who enjoys working with a wide range of technologies, solutions, and experiences, passionately solutions to the immediate needs of the day while keeping an eye on the bigger picture.What you'll do:Be responsible for a comprehensive Identity Access Management (IAM) system which includes:Manage an Auth0 (Okta CIC) IdP PlatformSupport team members with integrations of various third-party OIDC/SAML connectionsCoordinate deployment, configuration, and lifecycle management of various resources and services in GCP and AWSHandle issuance of SSL/TLS certificatesAdministrate DNS and IPAMBe responsible for backup processes and disaster recovery strategiesContribute to all aspects of a project, including but not limited to leading, planning, testing, implementation, monitoring, and maintenanceLead multi-functional groups to identify, evaluate, and propose solutions for business problems.Function with a customer service mentality, addressing their needs in perspective of the macro outcomeRoadmap and plan opportunities for continuous improvementDocument status, process, procedures, etc., transparently, whereas anyone else can see who/what/when/where/why/how something was/should be doneLead independently in a dynamic environmentWhat you'll bring:6+ years of:Experience in DevOps, SRE, or CloudOpsProficiency in Python and JavaScript (NodeJS) programming languagesProficiency in Terraform, Serverless, Cloudformation and/or other IaC toolsExperience with cloud computing such as AWS and GCP, including GCP Functions and/or Lambda3+ years experience in Identity Access Management products and frameworks such as Auth0, OIDC, SAML, OAuth 2.0, and LDAPExperience in the following is a bonus but not a requirement:Rust programming languagePlatforms such as GKE, Kubernetes, and Cloud RunCI/CD pipelines such as Github Actions, AWS Codebuild, GCP Cloud Build, and JenkinsRDS and NoSQL database schemas and administration, such as DynamoDB and MySQLMonitoring and logging with services such as CloudWatch, Splunk, StackdriverInfoblox DNS/IPAM applianceLDAP server administrationCommitment to our values:Welcoming differencesBeing relationship-mindedPracticing responsible participationHaving gritWhat you'll get:Generous performance-based bonus plans to all eligible employees - we share in our success as one teamRich medical, dental, and vision coverageGenerous retirement contributions with 100% immediate vesting (regardless of whether you contribute)Quarterly all-company wellness days where everyone takes a pause togetherCountry specific holidays plus a day off for your birthdayOne-time home office stipendAnnual professional development budgetQuarterly well-being stipendConsiderable paid parental leaveEmployee referral bonus programOther benefits (life/AD&D, disability, EAP, etc. - varies by country)About Mozilla When you work at Mozilla, you give yourself a chance to make a difference in the lives of web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the web as the platform and help create more opportunity and innovation for everyone online. We're not a normal tech company. The things we create prioritize people and their privacy over profits. We exist to make the internet a healthier, happier place for everyoneCommitment to diversity, equity and inclusionMozilla believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at ****** to request accommodation.We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.Group: C #LI-DNIReq ID: R2408
