Sr. Quality Assurance Specialist

Sr. Quality Assurance Specialist (Personal Lines UW) Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, business, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You'll Do: As a Quality Assurance Specialist, you will review personal lines underwriting files to compare staff handling procedures to industry and company best practice guidelines. You will also identify training needs, mentoring opportunities, process enhancements and employee performance evaluations needs that will impact coverage, loss ratio, and claims expenses.
What It Takes to Join Our Team: • College degree or equivalent plus at least five years underwriting experience or equivalent work experience required with a broad background in property, casualty insurance.
• AIC, API, or AU designation preferred.
• Must keep current with new claims and/or underwriter technologies/systems (P3, C4, Workflow, 360Value, etc.)
• Must keep up to date regarding legislation, statutes, rules/regulations, and case law for all eight states.
• A valid driver's license and satisfactory Motor Vehicle Records are required.
• Some travel is required (including overnight) and must be able to work under all kinds of weather conditions.
What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. Farm Bureau....where the grass really IS greener! If you're interested in joining a company that has a long history of stability, one that appreciates its employees, and offers great benefits, we invite you to apply today. Farm Bureau....where the grass really IS greener!