Primary Responsibilities To serve food, drinks, and to accommodate guests' needs in a courteous and timely manner following Applebee's Ten Basic Service Steps. Specific Functions and Duties Delivers food and drinks to guests using Applebee's team delivery system (65%
Requirements *). Greet guests, answers questions, makes suggestions regarding food, drinks, and service (20%
*). Interacts verbally with all guests creating a friendly and upbeat atmosphere (15%
*). Relays orders to service bar and kitchen via the point-of-sale computerized register system (10%
*). Observes guests and responds to any additional requests (10%
*). Presents guest check to each table and accepts a form of payment. Makes correct change and/or completes the proper charge card procedure (10%
*). Participates in the clearing and resetting of dining room tables (10%
*). BENEFITS Employee meals 1/2 off Closed Christmas and Thanksgiving MEC Ins 401K - ONLY IN ILLINOIS LOCATIONS (DOES NOT INCLUDE IOWA & WISCONSIN LOCATIONS) Flexible work schedule Vision insurance Dental insurance Online Universities College Scholarships
* Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
* Transports plates, glasses and baskets to and from dining room, service bar, and the kitchen about 30 times per shift.
* Reading, writing, basic math and verbal communication skills required.
* Mobility required during the entire shift.
* Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.
* Must be able to stand and exert fast-paced mobility for periods of up to four (4) hours in length.
* Must have good sense of balance, be able to bend and kneel and have the ability to lift and bus pans, and trays frequently weighing 25 pounds.